I got up that morning, let the dog out, fed the cat, poured a cup of coffee, checked my e-mail and started surfing around the net. Naturally I saw just absolute chaos everywhere I looked and immediately turned on the TV, just in time to see footage of the second plane's impact. I got to work an hour late, but none of us got any work done; we all spent the day scouring the net for news. I remember walking around in a daze but couldn't even imagine what people in New York were feeling.