Motoprimo is the real problem here, I work about two miles away from them and they are on my way to work... I bought my bike from Belle Plaine if that tells you anything. Seriously, call down to Belle Plaine and talk with Dan, i think that you will be surprised with the difference in attitudes and abilities. I have run into other triumph riders, and on more than a few occasions, they did as i did and went to motoprimo first, then bought their bike from Belle Plaine. True it is a few more miles, but the service is well worth it in my opinion.