Smaller manufacturer? Huh? Are we talking about Kuryakyn here?

http://www.partsmag.com/0603/0603-pdf/52_Kuryakn-Profile-0603.pdf

airguy, I hate to be the dissenting voice here but how does loosened hardware equate to a defective product? Shouldn't that have been your responsibility to ensure everything was fastened properly and loctited? Not giving you any crap and I hope you get this resolved but come on.....