In this day and age of heavy competition, you would think vendors would bend over backwards to make certain the customer is happy and ensure repeat business. But noooooo....
I just emailed them this:
To whom it may concern,
A friend of mine recently purchased tires, tubes, and rim strips from you. He reported his disappointment to me and hundreds of other members on the website www.bonnevilleamerica.com concerning the poor condition of his purchases. To make matters worse, you charged him a RESTOCKING fee for defective equipment!
I trust my friend completely and know that he would not be complaining unless there was a legitimate reason. Your complete lack of customer service has made me cross you off my list of tire related resources.
Shame on you,
Phil Earnshaw
