Never had a problem with my dealer ordering parts or service. Your story only makes me appreciate them more. Your post seems to indicate that while POed, you are handling the SNAFU well, probably due to your profession. I on the other hand would have tools embedded in the drywall of my garage. Good luck on your rebuild, keep us informed.

Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats. H. L. Mencken