Chris,
Wrote the following and the owner responded with thanks.
Hello Joe,
Though I didn't write a letter like some of the boys from
www.bonnevilleamerica.com.com, be assured, my attitude was one with them.
In the same regard, since I have already heard of your personal and rapid response to remedy the problem, your back in favor. Just thought you might like to know. Will seriously consider you for future business.
Respectfully
ed
