So sorry to here that. I was once sitting at a red light at a busy intersection and looked in my mirrors in time to see that I was gonna get hit from behind. I had all my dirty laundry bungeed to the seat. It absorbed the impact and, somehow, the rush hour cross traffic did not hit me.

I ran back to tear the guy a new one and he had such stupid, lifeless eyes and responses that I just took his insurance info and left. It would have been like chewing out a squirrel.

I hope your friend is able to move forward from this. That's a tough one.