I think back to a time when you ordered from a catalog (never knowing when a part would show up) or going to a dealer hoping he had the part. As a small business owner I bend over backwards to satisfy my clients but sometimes things get away from you. The internet has made our lives so damn easy to score what we want, track it's progress and raise a stink when something goes South (not a jab at the original post). The delays. lack of availability and small market that we have to deal with is because we are Triumph riders...I will trade a little inconvenience before I give up my bike and become part of the herd.