Over priced. I just ordered brake pads from Eddy ($65 total for front and back) but realised I couldn't wait for them to come in. I went into the dealership today and paid $48 for just the back.

As Paul has already mentioned, they are a pain when it comes to tires. They will only install tires you buy from them. So, I went somewhere else. Now I am realising how much I can just do myself.

Also, as Paul mentioned, nice people and nice selection. Most of my complaints seem to stem from the rapid change in the US/Canada exchange rate coupled with the ease of buying on line. A lot of Canadian companies have not been able to adjust to the new way of doing business.