50/50 with our local dealer they missed ordering things when I needed many parts due to an accident a couple years ago but the people are friendly and the place as Bill mentioned has a good showroom. I did have a debate about tire size with the service mgr who said he would make me sign a kind of waiver if I wanted to change size of front tire from recommended then two weeks after I purchased tire from someone else the new Speedmaster arrived with the very tire I had suggested. Wonder if he noticed?
