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My dealer, Engles Motors, has been selling BMWs and Triumphs since 1956 in the same location here in Kansas City. I've been doing business with them since 1965, they're great.
I've found Engle to be just adequate.....Their service department is first rate.....but it takes way to long to get parts.....I'm STILL waiting for a replacement speedo cable so's I can send Dave's back to him [my order was placed on the 10th]. Probably cause of the lead time from TPA.....but it's always been that way...as long as I can remember...
I'm surprised, when I have ordered parts it usually takes about a week at the most. I thought they got two deliveries a week from Triumph. But, did someone post an article about Triumph USA reorganizing their parts inventory system some months back? 
Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats.
H. L. Mencken
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