New Tires
Joined: Dec 2006
Posts: 7,028 Likes: 8 |
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My dealer, Engles Motors, has been selling BMWs and Triumphs since 1956 in the same location here in Kansas City. I've been doing business with them since 1965, they're great.
I've had mixed results. They took 6 weeks to diagnose/fix my issue last year (including me getting stranded half way home when the problem they could not reproduce, well, reproduced) when I had told them from the start that based on information from here I thought it was the CDI (it was). And they told me they'd only sell me a Metzler front tire since the rear didn't need to be replaced and mixing manufacturers was a bad idea. (I went elsewhere, which also had mixed results - I love the Avon, but they didn't tighten down the pinch bolts, lost one & the others had seriously backed out before I noticed).
But - they've been very nice, they came out and picked up the bike after I was stranded (had to have it towed home since they were closed), and been helpful at other times.
Like I say, mixed results.
Sorry about your difficulty, sounds like a "perfect storm" situation on the CDI. We all know about the phantom symptoms the CDI failure can cause. I know Engles lurks on these Triumph rider sites, because many Engles staff have mentioned this site specifically.
On the tire situation, they have pretty much always had the non-mix policy. They think there is either a valid tech reason or it's BWM snobbery combined with lawyers and insurance.
I've never had a bad experience, knock on wood. In many cases they've gone far beyond the call of duty, whether coming by after hours delivering parts or helping me rebuild an old Bonnie in my garage. Over the decades, I've seen them do a lot of favors for free.
They've always had essential parts and it always surprises me that they carry many accessories. If they don't have a something, their ordering system is fast.
I hope you situation is sorted out and you are enjoying the summer riding. Good luck, Rock Chalk! 
Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats.
H. L. Mencken
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