I tried to renew my RAT membership a couple times late last year on Triumph's web site. I couldn't get past the page on choosing a dealer. Kept asking me to choose a country, even though I did.
Got a post card today from Triumph asking me to go to their web site and renew my RAT membership. Even though I never got involved with RAT in the past, I thought I'd give them another try. Heck, I'll read Torque if they will send it for free.
Same problem as before on the web site. Screw 'em if they can't produce a user friendly site.
Bob