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Dealers are franchisees and the manufacturer, or their representative, are franchisors. Entirely too many decisions that greatly affect dealers are made by people who have never been dealers and who are not personally affected by those decisions. Requirements for remodels, fees, equipment etc than can take the profit out of a business even if they sell a lot of product. The vast majority of times these requirements are only necessary to meet some company bureaucrats template and do nothing to increase the dealers sales, profit or service level but are very expensive and can cause a going concern to go belly up.



It's about branding. Like MacDonald s , where ever you go in the USA you get the same product and experience. I know the electrician who's company did the work on the HD dealership"s "new" facility north of the river in KC. The lighting fixtures in the showroom had to be approved by HD.

Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats. H. L. Mencken