Really? I never had that problem.

Is the contact info you used:

Barnett Tool & Eng.
Attn: Cable Dept.
2238 Palma Dr.
Ventura, CA 93003
Phone (805) 642-9435
Fax (805) 642-9436
info@barnettclutches.com
http://www.barnettclutches.com/

Use the email and try again. I 'spoke' to Chris Taylor.

"Never underestimate the power of human stupidity" - Robert Heinlein