Hi Moe. That's how I feel also. The bike has very little damage to it and everything that was damaged I can install myself. If Moto gave me the estimate and I did decide to do the repairs myself, I still would have bought the parts there as well as a new jacket and helmet. I just felt like the shop mgrs. eyes lit up when I said "accident". I guarantee you that this estimate would not have taken them more than 15-20 mins.
So today I made a list of what it needs. If I went in there with the list and never mentioned that it was due to an accident, the parts people would have spent 45-60 minutes looking up and ordering them for me at no charge.
Loyalty works both ways. So now, not only did they lose a possible repair job, they have lost the sale of $600.00-$800.00 worth of parts, plus another $400.00 for a jacket and helmet, and a repeat customer. I know I won't go there again nor will I refer anyone to them.
