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I work for a Triunph Dealer in OH. There is a such thing as procedure that is set by the owner or owners. I am a Service MGR. and know the time it takes to performe a proper est. The insurence company will pay so there is no out of pocket cost to the owner. We charge $150 for the EST. We do the best we can with what we have to work with. Maby you should give these guys another shot.
Do you charge to give an estimate when a customer request one for new pipes and a remap/rejet? No? Well then what is the difference other than scope? Seems to me that being as you are in the business to sell stuff (both labour and parts) you would more than want to give an estimate free of strings in the hopes of doing business. Instead you are making yourself out to be a third party adjuster paid for by the claimant. What's the need? The Insurance Co. does that as part of their service.
No hard feelings, just saying 
Blowing gravel off rural roads
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