I work for a Triunph Dealer in OH. There is a such thing as procedure that is set by the owner or owners. I am a Service MGR. and know the time it takes to performe a proper est. The insurence company will pay so there is no out of pocket cost to the owner. We charge $150 for the EST. We do the best we can with what we have to work with. Maby you should give these guys another shot.