I noticed you said you were charged set up and freight fees, I've worked in a dealership and with other dealerships for 12 years setting up bikes and doing accessory installations. The dirty little secret is the manufacturer covers freight and setup costs. I can't say what Triumph pays for set up but $70/hour is pretty much standard for other manufacturers. The typical cruiser bike takes about an hour to set up and service, with no accessories, if you actually work on it, book time is usually double the actual time required for an experienced tech to do the job, again if he works at it. So in addition to what they charged you they got $150 or so from Triumph to set the bike up.
In short set up fees and freight charges are just used to pad the bottom line, if you see a price that's to good to be true you can bet it'll be way higher by the time the paper work is done, due to the addition of fake fees such as these. The dealer I worked at has NEVER in over 43 years of business charged either fee. Their advertised prices were higher than others but ad price plus tax and registration fees were typically 500 to 1000$ less than the actual price the dealers advertising lowball prices would let you get out the door for.
To bad they aren't a Triumph dealer.
Anyway congratulations on the new Triumph on the family.
