Steve, my intentions were to point out the importance of doing your research and not just believing "a distributors" supposed experience with the products they are selling.
As far as the Nitros are concerned, we on here were able to convince Hagon to listen to their customers and subsequently change the specs. Then by passing on this info to the distributors they could then recommend the right spings according to the particular customers weight.
I mean, it was the attitude as per the email info I provided that was the point I was trying to make and by no means the quality of the Nitros. Simply put, Hagon have a top notch product in the Nitros but not with the incorrectly rated springs.
Don't forget, we've only just read that there have been Progressive customers that weren't even informed there were different spring ratings. So we can see from both examples that whilst both manufacterers may have top quality shocks, they are only as good if the owner can adjust the preload (research) to suit the weight the bike is loaded with.
I mean, at least Hagon have tried to tailor make the shocks they've sold to the customer. It's just that somewhere in the mix they got the Kg ratings incorrect.
So, you can go down the Progressive route if you want and as I've already said I'm certain they are a top rate shock, but just make sure whoever you buy them from asks you how much weight you generally load onto your bike. If they don't ask this question then you'll have to ask yourself whether your shocks are being tailor made for your purposes.
At least I know Hagon have always attempted to do this, it's just their charts stating what kg rated springs best suited to an individuals weight has been out of whack.
In other words, unless Hagon have now changed their specks, I'd have come to one of two conclusions:
1. They seriously cannot get their sh*t together or,
2. They are of the opinion that the majority of their customers haven't got a clue and if after listening to the U.S. Distributor, why wouldn't they think that.
One final thing. I'm of the opinion both the front and rear suspension work together to give you the best ride possible, so whilst buying rears will without doubt improve your ride provided your preload is correctly adjusted, if you also get the front forks sorted, your bike will be an absolute joy to ride under any conditions so that you'll be riding not just a cruiser but also a tourer. I'm now convinced after many an hour tweaking, I've found that balance, and that's predominantly with Hagon shocks and springs as well as the intimnators.
Good luck but don't right off Hagon without first asking some questions as part of your research.
Staffo