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I've just googled "Triumph motorcycle dealer in Canandaigua NY", and got this response:
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Canandaigua Motor Sports: Canandaigua New York Motorcycle Dealer
Canandaigua Motor Sports is a Canandaigua, New York motorcycle dealer selling Motorcycles from Honda,Suzuki,Triumph.
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And soooooo, I have a sneaky feelin' here I just might know where the problem truly lies!

(uh huh...can you say, "multiple brand dealership", boys and girls?!)

Okay, that's probably not all of the problem here, BUT for some reason I've noticed whenever they seem to "co-mingle" Triumphs and the offerings from the Rising Sun ESPECIALLY, the salesmen in those shops tend to, let's say, "not give Triumphs their due"!



Their other brands don't get handled much better. Back when I rode a Suzuki I called there several times for parts and they said, "We don't have that - try Stone's Snow Sleds." (Stone's is an ATV/snowmobile/Suzuki dealer in the middle of freaking nowhere, a few miles from my house.)

If you saw the sheer mass of Far Eastern hardware at Canandaigua, versus the eight or ten Triumphs in the showroom, you wouldn't be surprised that there's not much love there for the Brits.

Dave

P.S. Thanks for the lead on the Buffalo dealership. D.

Qui existimant se omnia scire faciunt vitam miseram nobis qui omnia valde scimus.