Dealers like this ruin the rep for a lot of people. I'd hope he goes under, but that makes it harder to find parts. Luckily, it sounds like you have another dealer to go to. Truth is, around here for 50 miles in any direction, the dealers are the same as that di*k, except for my good friend and local old time Triumph afficianodo, shop owner, Ron Timkin. Unfortunately, he doesn't handle new bikes anymore, although his excellant mechanic does work on them.