Quote:

I have one about 15 miles from me that will not get my business for service work, and another that is about 35 miles from me that gets about 98% of all my business. The one that's farther away is a Triumph only shop, the other one has about 6 different brands of bikes.



Almost the exact same situation here...
Shop 1: only a few miles from my door to theirs. Multi brand shop. I bought both mine and Karens bikes there. Service dept will never get my business.
Shop 2: Big box, multi brand...NEVER! NOTHING! NO HOW!
Shop 3: about 30-40 miles from me....they get every penny I can throw at them. They are Triumph only but trying to pic up a certain Italian brand.
Shop 4: about 100 miles north, Triumph only....if I was close they would be like my shop 3.
Next dealer is in Oregon...a couple hundred miles form me. If all shops 1,2,3 and 4 ceased to exist...then Id happily ride my bike to them for service.

SOLD: 07 Black BA, 39mm FCRs, TPUSA stage 1 head, TPUSA 813 cams, TPUSA 10.8:1 pistons, TTP #3 igniter, Specialty Spares Long Cannons, Tsukayu Hard Bags. 82HP/55tq NEW: 19 Goldwing Tour DCT