Hey Matt
Don't know if you have "Talk back Radio" over there, like we have downunder.
This is the best way to raise problems, A little bad publicity on national radio goes a long way to achieving results.
Years ago I had a Toyota Tarago, and 3 small boys, the freezer fan blew up. So when a major engine overhaul was done I got the mechanic to order the fan, well guess what, not available. So I rang the GM of Toyota Australia, His answer was none in the world, they had to wait for the parts manufacturer to produce one.
So I ring the biggest talkback host in the country, who happened to be the "face" of Toyota. Well didn't the tihs hit the fan. Toyota then agreed to pay for the total installation when the fan was sourced. 3 months later it arrived and my mechanic made good bucks from the job.
