It's not you... they clearly have a issue
Here is the latter portion of my trace route
9 12 ms 18 ms 17 ms vlan79.csw2.NewYork1.Level3.net [4.68.16.126]
10 8 ms 7 ms 7 ms ae-71-71.ebr1.NewYork1.Level3.net [4.69.134.69]
11 80 ms 89 ms 90 ms ae-44-44.ebr2.London1.Level3.net [4.69.137.77]
12 79 ms 80 ms 81 ms ae-21-54.car1.London1.Level3.net [4.68.116.111]
13 79 ms 79 ms 79 ms 195.50.112.70
14 84 ms 87 ms 158 ms 9.84.32.154.psie.net [154.32.84.9]
15 87 ms 87 ms 87 ms 10.84.32.154.psie.net [154.32.84.10]
16 88 ms 88 ms 104 ms ip-80-238-8-10.bskyb.com [80.238.8.10]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 *
