Well, I hate to say it but another dealer in CT went from the "best experience" to the "worst experience" inside 1 year. When I bought my '07 Tiger they bent over backwards to please me-they didn't charge labor to put on accssories, called me a couple of times to see how I was getting along... When I traded in the '07 for the '08 ABS, they forgot twice to order the heated grips, tried to charge me 2 hours labor to install them, didn't tell me that the bike was ready to pick up-I just happened to call one day and was told to come get it or they would have to start charging me for storage! Well, when I got there I just had to let them know about my displeasure,of course yelling at the manager right in front of other customers!
They smoothed things over a bit but it wasn't like they were busy doing anything else such as the economy is.
