I bought a 2006 America new from Lexington, KY Motorsports and all I've had is lousy service and nobody knows anything about Triumph around there. They claim to have a Triumph mechanic but he doesn't talk to customers direct. The service people know nothing about Triumph so I've had a real headache.
The parts people pull their hair out trying to get parts and complain about parts book errors. I could get no mantenance manual and all I could do is what I know to do for maintenance from other bikes I've owned.
I just did the 12K service on the America and found one cylinder is 20 lbs lower in CCP and that explains the rough running and idle.
I brought this to Triumphs attention and they blamed everything on me because I wasn't letting them do all the service work and they would have known to adjust the valves.
Now,I couldn't get anyone to tell me the setting for the valves and today I was told there is a maintenance manual for the 1st time. That's just great.
Here I am with a , probably, burned valve and the bottom line is that I'll never own another Triumph and I'll spread the word about their lousy customer service and support.
Bike is for sale and I'll lose my butt on it.
