I'm not a fan of my local dealer, i dropped in there last night on the way home from work to find some prices out and they acted like it was a real chore to even speak to me. I'm far more in favour of independent garages and mechanics who will chat to you about the bike and answer all the stupid questions without knowing how deep you pockets are.
Luckily, the america and speedy are really good bikes to work on (havent tried yet, but definately will be, big thanks to everyone on the site for that).
Unfortunately, i'm not loaded, so am not welcomed into the elite triumph clubs in my area. (my opinion only)