This is about a business making the customer happy. When youre unsatisfied about the service youre recieving a good business goes out of their way to make it right. If I never thought to check my bank account that wouldve been $50 lost for no reason other than the guy couldnt do his job properly. And thats what psses me off about this whole thing. When I spoke to the customer service guy I told him that the people at the store were friendly and tried to help but they kept giving me the run around. He told me there was no excuse on this thing. Refunding a core charge is the most basic thing a cashier should be able to do. And thats why he granted me the $25.
Now if I didnt say a word about a possible overdraft then it happened down the road, I wouldnt have been able to call again and tell them theyre costing me money.
I cannot stand when people cant do their job properly. This guy was a manager who tried refunding me. He wasnt some new kid who made a mistake. And when youre mishandling peoples money it affects alot of things down the road.
Im the guy who drives back to mcdonalds and hands back the half of hamburger that didnt have mayo added to it like i asked.
Im the guy who calls all the little 1-800 numbers on the bottom of the receipt and complains about the service to get a free coupon.
Im the guy who buys tools to do a specific job and then returns them for a refund when Im done.
I dont tip people because i have to and that american pie BS was outsourced years ago.
