Another company to be cautious of is ridersdiscount.com. I bought my wife a jacket and when it didn't look a thing like the picture I learned they would not give a refund, only exchange. The exchange has been very frustrating as you can only do it over the phone or e-mail, and they usually don't answer the phone, you have to leave a message, or they don't respond to e-mails. They have been out of stock of all the replacement jackets my wife has picked. This has gone on for weeks.
