 britishcustoms.com
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Joined: Aug 2007
Posts: 64
Member
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OP
Member
Joined: Aug 2007
Posts: 64 |
Has anyone ordered any parts from this web site? I ordered some mirrors and turn signals more than a month ago and have yet to receive the parts, and they never return my calls or e-mails. I even got a hold of someone 2 weeks ago and they said they had the parts and they were going out, but nothing yet, and no answered calls or returned messages or e-mails. I don't think I'll be doing any more business with them, and I won't recommend them to any friends. 
God give me work, until my life shall end
And life, until my work is done.
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 Re: britishcustoms.com
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Joined: Feb 2007
Posts: 23,186 Likes: 55
Fe Butt
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Fe Butt
Joined: Feb 2007
Posts: 23,186 Likes: 55 |
Last edited by moe; 05/17/2008 9:45 AM.
I learned all I need to know about life by killing smart people and eating their brains. Eat right ,Exercise ,Stay fit, Die Anyway!
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 Re: britishcustoms.com
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Joined: Jan 2005
Posts: 3,753
Loquacious
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Loquacious
Joined: Jan 2005
Posts: 3,753 |
lil post hijack huh, british customs has terrible communications, seems like you need to be in direct contact with carlos to get decent service from them. he seems like a really nice guy but i have never got anything from them because of there lack of communication. when i ever had a problem with any orders from newpeedmaster i would pm brent and everything was always taken care of quickly
Frank
(Former)05 BA tbike pipes, ai removed, Freak, mikuni hsr 42's, 904, ported/polished head, 1mm oversized valves
NOW-2010 silver and black tbird
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 Re: britishcustoms.com
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Joined: Jun 2006
Posts: 1,026
Learned Hand
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Learned Hand
Joined: Jun 2006
Posts: 1,026 |
If they dont pony up the goods, call your credit card ( if you used one ) and have them revoke the transaction, get your money back.
Our Liberties We Prize and Our Rights We Will Maintain
If a nation expects to be ignorant and free, in a state of civilization, it expects what never was and will never be.----Thomas Jefferson
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 Re: britishcustoms.com
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Joined: Jan 2005
Posts: 18,825
"Lighten up, Francis."
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"Lighten up, Francis."
Joined: Jan 2005
Posts: 18,825 |
I think the primary difference is that you just whine about something that happened years ago and he's giving specifics about something currently happening. Maybe you should type up your entire version of the story and every time someone asks about another vendor, post that as a reply. Then maybe Brent can post his version and people can judge for themselves.
The other difference is that I can't remember ever hearing anything good about British Customs but the vast majority of stories about Newspeedmaster are positive.
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 Re: britishcustoms.com
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Joined: Feb 2007
Posts: 23,186 Likes: 55
Fe Butt
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Fe Butt
Joined: Feb 2007
Posts: 23,186 Likes: 55 |
Last edited by moe; 05/17/2008 9:45 AM.
I learned all I need to know about life by killing smart people and eating their brains. Eat right ,Exercise ,Stay fit, Die Anyway!
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 Re: britishcustoms.com
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Joined: Jan 2005
Posts: 4,931 Likes: 1
Loquacious
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Loquacious
Joined: Jan 2005
Posts: 4,931 Likes: 1 |
Get your goodies from Brent!
we should do this every weekend!
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 Re: britishcustoms.com
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Joined: Jan 2005
Posts: 18,825
"Lighten up, Francis."
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"Lighten up, Francis."
Joined: Jan 2005
Posts: 18,825 |
I thought it was farther back. Maybe it only SEEMS like it's been going on forever... 
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 Re: britishcustoms.com
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Joined: Jan 2005
Posts: 18,825
"Lighten up, Francis."
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"Lighten up, Francis."
Joined: Jan 2005
Posts: 18,825 |
Quote:
Get your goodies from Brent!
Or Eddy! Or Selman (Bellacorse)! (am I leaving anyone out?)
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 Re: britishcustoms.com
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Joined: Feb 2007
Posts: 23,186 Likes: 55
Fe Butt
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Fe Butt
Joined: Feb 2007
Posts: 23,186 Likes: 55 |
I will 2nd both of those guys, Eddy goes the extra mile to be sure and Bella Corse did too when I was ordering shocks to lower Wendys bike. Didn't really know what I needed and described the conditions to him and he came through with what I needed.
I learned all I need to know about life by killing smart people and eating their brains. Eat right ,Exercise ,Stay fit, Die Anyway!
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 Re: britishcustoms.com
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Joined: Dec 2007
Posts: 638
Adjunct
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Adjunct
Joined: Dec 2007
Posts: 638 |
My experience buying from Eddy was excellent, he does go the extra mile. I'll be going back for sure.
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 Re: britishcustoms.com
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Joined: Aug 2006
Posts: 228
Adjunct
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Adjunct
Joined: Aug 2006
Posts: 228 |
Oredered 2 seperate times from Brent, happy with both and planning on another when Uncle Sam gives me my rebate check. Jack
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 Re: britishcustoms.com
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Joined: May 2005
Posts: 118
Adjunct
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Adjunct
Joined: May 2005
Posts: 118 |
2 big  for both Brent and Eddy. Have ordered several times from both of them and always had great service and lightning fast shipping from both! I've also had good service from 'Da Boogieman at Street Boogie Accesories.
'07 Speedmaster
'09 Honda VFR Interceptor
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 Re: britishcustoms.com
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Joined: Jan 2008
Posts: 513
Adjunct
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Adjunct
Joined: Jan 2008
Posts: 513 |
Tried to order from britishcustoms one time but their form wouldn't accept my card. I emailed them and got a reply right away and an 800 number but have never tried to buy anything else. Looks like they have a great lineup of parts. I'm sure at some point in time I'll get something from them.
I've made several orders from Brent without issue. I email him, he replies. Its like talking to someone I've known for years. If I've had a question about a product I feel like he has always been honest and candid in his responses.
Brent is a member of this forum. Is the guy at british customs a BA.com member?
Its more fun to be ridin'! I'm still ridin
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 Re: britishcustoms.com
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Joined: Apr 2008
Posts: 47
Greenhorn
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Greenhorn
Joined: Apr 2008
Posts: 47 |
I've ordered from both British Customs & from Brent - found both good in terms of they shiped out everything in good time but the comms from Brent & Jessica were excellent & give you that sense of knowing your order is valuable & is being looked after.
2006 Purple bobbed Speedie with K&N's
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 Re: britishcustoms.com
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Joined: Dec 2006
Posts: 113
Adjunct
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Adjunct
Joined: Dec 2006
Posts: 113 |
I've ordered three separate times from Brent and have received nothing but great service. Every vendor, and admittedly some more than others, will have glitches in their businesses. It's how they respond that makes or breaks their reputation. I haven't had any experience with BC, but Brent has a loyal customer in me for now. My two cents.
'05 TBA, Freak/152.5 mains/48 pilots/Gutted Shotguns/AI/Custom rear hangers-Chain Guard/Sport signals/Ness Mirrors/Kury pegs/Driver's Backrest/LOTS OF CHROME!
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 Re: britishcustoms.com
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Joined: Aug 2007
Posts: 64
Member
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OP
Member
Joined: Aug 2007
Posts: 64 |
Just talked to Vinnie at british customs and he said some of the parts were back ordered and they went out this morning. About the same thing they told me last time. Hopefully it works better this time.
God give me work, until my life shall end
And life, until my work is done.
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 Re: britishcustoms.com
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Joined: Apr 2008
Posts: 16
Complete Newb
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Complete Newb
Joined: Apr 2008
Posts: 16 |
I just ordered some mirrors from british customs. I was a little surprised it took a week for them to get my stuff out the door. I run a business and we ship stuff the same day. Newspeedmaster was quick to ship...Now if we could only work on the darn post office!! 2 weeks, are they using a pack mule still!?!
I got my beadie little eyes on a tach over at Eddy's, gonna have to see what he's like, I hear he's quick.
03 America - Gutted stock pipes, snorkles removed, 16 tooth sprocket = 102mph
Sid's Photo Post
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 Re: britishcustoms.com
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Joined: Dec 2006
Posts: 7,028 Likes: 8
New Tires
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New Tires
Joined: Dec 2006
Posts: 7,028 Likes: 8 |
Bought loads from them for my Thruxton, never had a problem. Bought from Brent and Mike, never had a problem.
Alot of the problem is that we don't ride Hondas. Sometimes the venders have to wait for production runs. Anyone around here in 03 can remember the long waits for Team Triumphs Septre pipes.
Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats.
H. L. Mencken
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 Re: britishcustoms.com
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Joined: Jan 2006
Posts: 168
Adjunct
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Adjunct
Joined: Jan 2006
Posts: 168 |
I have previously purchased through British Customs. Had no issues. Recieved the correct product, shipping was prompt, no complaints here. I would definately purchase from them again.
Ceuls
'07 SM - Ellipse Mirrors, Progressive 412's, Freak, Bub Exhaust, AI Removed, Summer Screen, Low-Pro Saddle
Happy Trails!
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 Re: britishcustoms.com
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Joined: Aug 2007
Posts: 64
Member
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OP
Member
Joined: Aug 2007
Posts: 64 |
I got a tracking number from fedex so they must be on the way. I don't mind if it's back ordered and going to take a while, but return my calls and e-mails and let me know.
God give me work, until my life shall end
And life, until my work is done.
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 Re: britishcustoms.com
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Joined: Jun 2007
Posts: 170
Adjunct
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Adjunct
Joined: Jun 2007
Posts: 170 |
I have purchased from Brent and BC. Both had great service. No problems at all. Haven't purchased from Eddy yet.
Today is Thank a Soldier Day. Please celebrate all day long.
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