MrUnix,
Sounds like she really couldn't be bothered.
Imagine what would happen if a foreigner like myself inquired about their products?
Q: Hello I'm from Greece and wish to inquire about the Memphis Fats for my Triumph Speedmaster, can you tell me which mounting hardware I need?
A: Something probably like ... "Sorry, we don't ship to South America!"
That would get me "sorted", right?
