Geez Ian!
You know, I write; I earn income from training material that I develop for the trucking industry in Alberta. You went a little off-side in your use of someone elses work in one of your posts. Does that make you a bad member here? In your tow truck business don't tell me that you haven't had somebody that no matter how hard you tried you couldn't seem to satisfy properly, and hopefully that person won't rant on about how "bad" you are! You gain traction here because of the number of posts you submit, but the vast majority of members seem very happy with their relationship with Brent's business.
I would have thought that a person in business like yourself would be able to see the big picture, and not personalise another's business efforts.
Sorry Brent - publicity's a quirky thing.
