ask about a 1 time upgrade because you are not happy with the equipment. AT&T does that. You are allowed to upgrade if you don't like the phone but only once per contract but also get a discount after a certain amount of time if you want something different. I would think Verizon must have something like that,a customer loyalty thing. AT&T sent me to a special web page with a password thats only good for 30 days to pick a new phone.

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