I'm seriously looking at the Triumph America.
However, I've been told by a couple of guys at work that getting a cruiser with a chain drive would be a big mistake in this day and age when motorcycle shaft drives are so dependable and trouble free.
One of the guys also told me that he had a chain snap on a bike once while he was going 50 mph down the road and narrowly missed his leg.

Indeed, a Google search on chain versus shaft drive yields an overwhelming majority of hits that give the nod to shaft drive.

With so many disadvantages to chain drive...cleaning, oiling, getting oil spray on your rear wheel, the possibility of breaking, etc...and the fact that shaft drives in motorcycles are now very dependably made after several decades of use, why do Triumph America/Speedmaster owners continue to buy chain driven cruisers?
Is it brand loyalty, or just resigning oneself to accepting the bad with the good?

Regards,
-Ward