I've been on this site since '04 and yes, the low ball dealers (TN is one I believe, another Long Island) seem to give the owners poor service experiences. I guess to get those rock bottom, no add-on prices doesn't allow for the cash to setup a good service/parts team. Search for some specific threads and avoid those places is my advice.
I bought my bike used and have been to the dealer maybe six times for parts only in 24,000 miles. I probably wouldn't be happy with anyones service.
You are doing your homework, I'm sure you'll find the right bike/dealer. Keep us posted.
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SSJones wrote:
If you go for the dealer that gives you a low price, be prepared to do your own service work.
In addition to being overly presumptuous, that statement is also completely opposite from what the majority of responders to this thread have said.
In fact, many folks in this thread have related personal experiences with dealerships with honest prices who went above and beyond the call of duty to also perform good customer service.
When I bought my new Suzuki Boulevard earlier this year, I bought it from a dealer who gave me an honest price (with no trumped up charges). That dealer also gave excellent, honest service. He has an excellent reputation in this area.
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SSJones wrote:
I'm not suggesting a dealer that offers good service has the right to be dishonest.
No, but you do seem to be suggesting that a dealership that sells you a motorcycle for a good, honest price, without any trumped up charges, will not provide you with good service (as evidenced by your statement above where you say "be prepared to do your own service" if you get a good price from a dealer).
Perhaps you're trying to justify to yourself a reason for having paid too high of a price for your own motorcycle?
The rule of the market place is caveat emptor, "let the buyer beware." It's up to the buyer to ensure that he's not hoodwinked out of his money.
There's a sucker born every minute...and two to take him.
Concerning the Triumph dealership that I was referring to in my original post to this thread, Triumph of Charlotte, North Carolina, another responder to this thread stated that he has dealt with this very dealership, and had a poor experience with them. He also related that he knows others who have had a similar experience with them.
So, my initial "bad vibes" and suspicion of this dealer (based on their bogus, add-on charges) has been corroborated by someone who has had direct dealings with them.
Regards,
-Ward
