Good luck with what ever approach you take. My last major ebay purchase goes as such; item won, tracking number received and no movement for 3 weeks, I sent several emails with no reply from the seller and finally the seller ships the package. The package arrives (with no shipping damage) only to be opened and to our dismay we find the kitchen faucet is bent and broken into pieces. Again, several emails and weeks later and finally a promise of a return shipping authorization...and on goes the story. We eventual take the dispute to PayPal arbitration with NO help from PayPal. I eventually left a negative feedback and she returned the favor and left me one as well. I still have the faucet and she still has my $'s. What stunk was her feedback rating wasn't bad however after looking through her feedback history it was apparent that she left a negative for everyone that left her one. I pointed this out to ebay with the hope that they would encourage her to withdraw the feedback she left for me and was unsucessful. I haven't given up on ebay completely - I still buy parts for America but nothing else...
