When I was in deciding where to get my America, I went to Collins and while I didn't have an horrible experience, I didn't have a good one either. It was more of no experience really. The dealership is really in the middle of no where and the showroom is pretty small. The one time I went out, there were only three or four bikes on the floor. This pretty much filled the showroom. I don't know what else was in the building (pretty goood sized building for the small showroom) as I was never approached by any of the people working there to see if I needed anything. They didn't have an America, so my wife and I left.
It really is just a small town dealership I think. Not sure if I would have chosen to open up where they did. European Motorcycles is much larger and in a much more advantageous place. The OP should like it there. European is also the local RAT sponsor.