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Harley dealers .. they're all heart!
#100288 09/27/2006 9:10 AM
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Just thought I'd share ...

When we took the rental H-D back, the guy from rentals was outside moving a bike.
I pulled up next to him and nodded ... nothin' - I was quite upset as I was wearing my new lid and Elton John style mega sized fly goggles

He went in the dealership and returned with some spray type cleaner ... I tried another nod, without the lid and goggles this time ... nothing.

We stood inside for several minutes (he obviously knew we were there) ... and waited ... and waited.

Someone put out a call for 'Don' who came back in with a face like a smacked arse!

Me: Mornin'
Don: We just had a bike totalled ..
Me: Is the guy OK?
Don: .. and it's in Virginia!
Me: But is the guy OK?
Don: Yeah but the bike is totalled and it's in Virginia!
Me: But as long as the guy's OK though ..
Don: ... *blank expression and insert image of rolling tumbleweed* ...

Shari and I exchanged one of those 'okaaaaay' type glances and left shortly afterwards with a cosy warm glow you obviously get when dealing with H-D 'customer care' ...

He never once asked "how was the bike?", "how was your ride?", "do you want to buy one?".

I was going to suggest adding a few more speakers, perhaps an sub woofer and amp (Mat and Mark had to get alongside the bike at lights to hear it properly!!) but they lost their chance for customer feedback on the quality of the stereo.
Oh yeah, the lack of iPod holder is a shocking omission in this day and age.

Last edited by Adey; 09/27/2006 9:14 AM.
Re: Harley dealers .. they're all heart!
#100289 09/27/2006 9:31 AM
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Quote:


He never once asked "how was the bike?", "how was your ride?", "do you want to buy one?".




This was because he knows the answers already since you had the bike for over a week.


A word to the wise is not necessary. It is the stupid ones who need the advice. Pat
Re: Harley dealers .. they're all heart!
Dinqua #100290 09/27/2006 9:53 AM
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And yet my local HD dealer.... £70 of stuff for a raffle at the Triumph Owners Rally! Lovely guys....just a shame they sell Harleys!


Gina 03 America - Pretty stock - except the TBS wheel... 06 America - missing, presumed in bits. With it's TBS wheel... 09 America - It's very blue....
Re: Harley dealers .. they're all heart!
#100291 09/27/2006 10:07 AM
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You would be upset too if you lost a member of your family...


Benny Black & Silver '02 Too many mods to list Not enough miles ridden
Re: Harley dealers .. they're all heart!
#100292 09/27/2006 10:13 AM
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Adey,

So how was the bike ... what did you get?


Bedouin. Blessed are those eyes that have seen more roads than any man! (Homer).
Re: Harley dealers .. they're all heart!
Bedouin #100293 09/27/2006 10:28 AM
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Obviously cares for his bikes and not the people who ride them...
Quote:

Don: Yeah but the bike is totalled and it's in Virginia!


or maybe he had to go and pick the pieces up....


Ray(UK)
Re: Harley dealers .. they're all heart!
Bedouin #100294 09/27/2006 2:14 PM
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Hey Thanassis

Quote:

Adey,

So how was the bike ... what did you get?




It was a Street Glide FGTYREDGHHIUYTTGFDC ... or something!

Actually it was a Street Glide FLHX - nicknamed Fat Lardy Harley Xcrement

I actually enjoyed it - it's no shocker, I said it at the rally.

The 'screen' wasn't worth jack and if I tried to ride with my visor up, the turbulence tried to rip it off.
Normal riding meant my head wobbled a lot too.
On tick-over, the whole bloody bike shook - ask anyone there. The mirrors stopped shaking at 2000rpm - I conducted a scientific experiment to find that out.
The bike shakes so much, the foot boards are two piece and are rubber mounted to reduce vibration.
If you remove the panniers, the exhausts are also rubber mounted.
Changing gear up near the red line (very easy to get the rev limiter), the gear lever shook like a shaky thing that was shaking!
The actual gear lever was so high, I couldn't change with the toe part of my boot as normal, but I had to use the bridge of my foot.

All sounds bad but the pluses:
It was a VERY comfortable bike, easy to ride, quick enough (though it should be at 1430cc or whatever it was).
I like foot boards now and might get some.
The radio/cd player was a hoot (despite saying initially ripping the p!ss).
The dishwasher and microwave could have been bigger but at least the coffee machine worked well.

To be fair, I was happy to ride.
I'm happy to ride any bike.

If push came to shove, I doubt I'd part with my own money for one.
If I were given a H-D? Put a decent screen on it and give it a multi-CD changer and who knows

Re: Harley dealers .. they're all heart!
#100295 09/27/2006 2:20 PM
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The guys a disgrace to both the biking world and the name Don!!!!


sounds to me like you enjoyed your time on the HD Adey......


I'll be setting up a book to see when the single end on wheels goes up for sale to buy a new hd tractor in its place


hmmm funny line to follow
Re: Harley dealers .. they're all heart!
Grip #100296 09/27/2006 2:27 PM
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HD's are fine for what they are -

I looked at harleys, a lot of harleys, before I discovered triumphs.
The reason I won't own a harley - the sheep, the "lifestyle", and the same attitude you experienced. Their dealers suck.


Stewart ....... "It's outside your field of expertise." "Poppycock normally is."
Re: Harley dealers .. they're all heart!
#100297 09/27/2006 2:53 PM
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Quote:

On tick-over, the whole bloody bike shook - ask anyone there. The mirrors stopped shaking at 2000rpm - I conducted a scientific experiment to find that out.
The bike shakes so much, the foot boards are two piece and are rubber mounted to reduce vibration.




Adey,

A "shaky" experience eh?
Well at least you now have first-hand knowledge that an HD whateverGlide doesn't actually glide along and also enjoyed yourself in the process.
The coffee machine must have also proved useful.


Bedouin. Blessed are those eyes that have seen more roads than any man! (Homer).
Re: Harley dealers .. they're all heart!
#100298 09/27/2006 3:41 PM
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Sometimes the reasons people buy motorcycles and the reasons people sell motorcycles aren't the same reasons.

Stands to reason............

JH


"It's not what I say that's important, it's what you hear" Red Auerbach
Re: Harley dealers .. they're all heart!
Bedouin #100299 09/27/2006 7:12 PM
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Not all HD dealers are bad, as I told you guys earlier I have an shop account at one of the HD dealers here in Tulsa, and whenever I go in to do business They always treat me right and are pretty friendly(they still give me a rash of s**t for riding a Triumph but then they add "at least it's not a Jap bike")......Angelis


1200CC BIG BORE, W/WISECO PISTONS,.250 STROKED CRANK, PORTED/POLISHED HEADS AND LARGER VALVES, CUSTOM WELDED EXHUAST, DUAL 42MM MIKUNI CARBS.
Re: Harley dealers .. they're all heart!
Bedouin #100300 09/27/2006 7:17 PM
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Quote:


Well at least you now have first-hand knowledge that an HD whateverGlide doesn't actually glide along and also enjoyed yourself in the process




To be fair, once you pulled away (and apart from high rev gear changes!) it was smooth.

Like I said, VERY comfortable.

It was also the first time I'd ridden with highway pegs too.
Very useful if only to offer a change in leg position 'for something to do'.

Re: Harley dealers .. they're all heart!
ANGELIS745 #100301 09/27/2006 7:23 PM
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well i know at least 2 hard core H-D boys that are complianing that there dealer of choise (TSI big here in CT)
are starting to get downright arrogant and treating long time customers like crap.


The percentage you're paying is too high-priced While you're living beyond all your means And the man in the suit has just bought a new car From the profit he's made on your dreams
Re: Harley dealers .. they're all heart!
#100302 09/27/2006 7:29 PM
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The folks at the local dealership here in Clovis are nice enough. The OL's Lowrider is in to get a minor FU in the installation of the lightbar fixed. It's in warranty and it is a real pain to remove the tank (no petcock on the FI version!) so they can fool with it. Acts like they didn't plug in the relay tight.
They even came outside to see my Triumph and didn't even try to sell me one of theirs.


Let's hope there's intelligent life somewhere in space 'cause it's buggar all down here. -- Monte Python
Re: Harley dealers .. they're all heart!
Greybeard #100303 09/27/2006 10:04 PM
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I have rode a lot of bikes and all kinds of makes. I always enjoy the ride, but when I get back on my TRIUMPH I always think; Man, it just don't get any better than this.

Re: Harley dealers .. they're all heart!
alabama_al #100304 09/28/2006 8:11 AM
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Guys, I have to say this. I love crackin on Harley guys as much as the next guy. I mean, my neighbor just left his wife and two kids, doesn't pay child-support, goes out an buys a brand new Harley. What's great is his car...a bright yellow volkwagon beetle!

But I digress. I was a Harley owner before and I still love the bikes. I'm sorry but there is nothing that sounds as great as a Harley.

Wait, better story. The Beetle guy. His battery dies on the bug. He calls his ex-wife, who jumps the car, drives it to her house, where she changes the battery for him, while he holds the flashlight. You just can't make stuff like that up!

Anyway, if I had the funds I'd have a Harley in my garage right now in addition to my Triumph. It's not the bike, it's the rider in my opinion.

Besides, it's not what you ride...it's that you ride!


"I am what I am, and that's all that I am."
Re: Harley dealers .. they're all heart!
TBANGA #100305 09/28/2006 9:26 AM
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I'd have to agree with TBANGA. I ride with several HD riders and they are great guys to know. It's the Dentists and Chiropractors that have "bought" into the lifestyle, lots of chrome, clothing, trailers and attitude. You can't buy being a biker, you just are or aren't.

Not that I've ever considered myself one, I just like to ride but a friend who's been riding for over 40 years called me a real rider a few months back. Still don't see myself as one but having someone like that call me one made me feel proud.


John Like a dog on a car ride with my tongue in the wind
Re: Harley dealers .. they're all heart!
wojo #100306 09/28/2006 10:59 AM
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Quote:

I ride with several HD riders and they are great guys to know. It's the Dentists and Chiropractors that have "bought" into the lifestyle ..




You're not wrong mate.
I also know a couple of H-D riders - top guys.
When I bought my America, one kept telling me I'd buy a Harley.
Still wouldn't even after riding one for no other reason than too much £$£$£$£$£.

My sister called last night to see how my trip was and I told her the dealer has everything from dog collars to sweat pants and she said "I know, *so-and-so* who works with me has it all, belts, wallets .. everything" .. I left it at that.

Re: Harley dealers .. they're all heart!
#100307 09/28/2006 12:32 PM
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I went into the local HD dealer in Anderson(SC) to get some soft straps when I moved my bike up north last weekend, and they asked if I was a HOG member. I said "Nah, I ride a Triumph and think RAT might get miffed!", nothing but grins and friendly treatment despite ridin' one o'them "furrin" bikes!! Just like anything else, there are A-holes in every lot...

Re: Harley dealers .. they're all heart!
Gregu710 #100308 09/28/2006 3:44 PM
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Okay....

...A priest, a rabbi, and a methodist minister, all walk into a Harley shop, and....and.......

....oh sorry!

Wrong thread!

Cheers,
Dwight
(hey...gimme a break...I'm gettin' old and a bit "corn-fused" a lot lately)


Yep! Just like a good Single Malt Scotch, you might call me "an acquired taste" TOO.(among the many OTHER things you may care to call me, of course)
Re: Harley dealers .. they're all heart!
Dwight #100309 09/28/2006 9:37 PM
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One of the mechanics at a local HD shop here in VA actually rides a tricked out Speedy.


'06 TBA - Black, AI and Snorkel removed, K&N Drop In, Gutted Stock Pipes, 145/42, 2 turns out.

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