This is a copy of all the emails between Michael Selman(racedweeb) and myself starting with my last response.
To best follow the emails page down to the bottom on this page and start with the first email
http://i83.photobucket.com/albums/j305/Mikemm44/DCP_1079.jpgMichael, Copy and paste the above file to see the picture. I will be sending it back to you for replacement/repair. That way it will show you stand good on your word. Also if this continues to rear it's ugly head for any of your other customers you can say a few have contacted me and three have returned them for repairs.
Could you supply me with an actual street address for delivery purpose as I will be shipping the item via UPS and they cannot deliver to a PO Box.
Mike McGinnis
>From: "RaceDweeb" <racedweeb@bellacorse.com>
>To: "Mike McGinnis" <mikemm44@hotmail.com>
>Subject: Re: BellaCorse Technical Question/Cable failure
>Date: Tue, 4 Jul 2006 17:49:58 -0400
>
>Mike,
>
>If you send the cable back to me, I'll pay to have it repaired. If
>you have no intention of reusing the cable, then please spare me the
>expense. There wasn't any photos attached, although I really don't
>need to see one. Broken is broken.
>
>SEL-MOTION
>PO Box 760403
>Lathrup Village, MI 48076
>(248) 569-2850 Tel
>(413) 691-0889 Fax
>www.bellacorse.com
>----- Original Message ----- From: "Mike McGinnis"
><mikemm44@hotmail.com>
>To: <racedweeb@bellacorse.com>
>Sent: Tuesday, July 04, 2006 5:36 PM
>Subject: Re: BellaCorse Technical Question/Cable failure
>
>
>>Michael, That is understood. Not positive if the two slots were in
>>line but. I don't remember noticing this upon removal. I always
>>have about 1/8 inch free play. As to the strength I suggest you
>>compare the two. I believe you will see very easily for yourself
>>the stock is thicker and therefore I would have to assume it to be
>>be stronger.
>>
>>What is your suggestion for my cable? I assume you looked at the
>>picture?
>>Mike McGinnis
>>
>>
>>>From: "RaceDweeb" <racedweeb@bellacorse.com>
>>>To: "Mike McGinnis" <mikemm44@hotmail.com>
>>>Subject: Re: BellaCorse Technical Question/Cable failure
>>>Date: Tue, 4 Jul 2006 09:39:18 -0400
>>>
>>>Mike,
>>>
>>>The manufacturer insists that their wire is significantly stronger
>>>than stock. They suspect that the two cables that they repaired
>>>for me so far were prematurely worn-out because of mis-aligned
>>>cable adjusters.
>>>
>>>I'm not suggesting that this is the fault in your case, but if the
>>>slot in the threaded adjuster is lined-up with the slot in the jam
>>>nut, then the cable can chaff. There also should be about 1/8" of
>>>free play in the lever.
>>>
>>>Michael Selman
>>>SEL-MOTION
>>>248.569.2850
>>>----- Original Message ----- From: "Mike McGinnis"
>>><mikemm44@hotmail.com>
>>>To: <racedweeb@bellacorse.com>
>>>Sent: Monday, July 03, 2006 8:03 PM
>>>Subject: Re: BellaCorse Technical Question/Cable failure
>>>
>>>
>>>>http://i83.photobucket.com/albums/j305/Mikemm44/DCP_1079.jpg
>>>>Mr Selman, You may recall my inquiry about the SS Braided clutch
>>>>cable. I reread your email about the 99% factor. Looks like I'm
>>>>in the other %. Saturday 7/1/06 the cable failed on my bike. The
>>>>picture shows the stock cable with about 14000 miles and the SS
>>>>cable I purchased last December with about 4000 mile. I was 75
>>>>miles from nowhere and was very,very lucky to limp home.
>>>>I sir believe there is a problem with the cable. As you can see
>>>>in the pic the stock cable is fatter and heavier.
>>>>I'm sure you will make good on the cable but I doubt I can ever
>>>>trust these cables again.
>>>>Mike McGinnis
>>>>
>>>>
>>>>>From: "RaceDweeb" <racedweeb@bellacorse.com>
>>>>>To: "Mike McGinnis" <mikemm44@hotmail.com>
>>>>>Subject: Re: BellaCorse Technical Question:
>>>>>Date: Sat, 29 Apr 2006 08:46:12 -0400
>>>>>
>>>>>Mike,
>>>>>
>>>>>I've posted on BA.com on the thread stating that if anyone has a
>>>>>problem, they should contact me. You and only one other guy
>>>>>has. So when you meet-up with the other guys with broken
>>>>>cables, please tell them that I'll cheerfully pay to have their
>>>>>cables repaired.
>>>>>
>>>>>Mike
>>>>>----- Original Message ----- From: "Mike McGinnis"
>>>>><mikemm44@hotmail.com>
>>>>>To: <racedweeb@bellacorse.com>
>>>>>Sent: Saturday, April 29, 2006 8:40 AM
>>>>>Subject: Re: BellaCorse Technical Question:
>>>>>
>>>>>
>>>>>>Mike, I believe in the 99 % factor, but the four individuals I
>>>>>>referred to are fellow members that I have ridden with. I see
>>>>>>no reason they would fabricate these stories.
>>>>>>If you get the opportunity go to bonnevilleamerica.com and
>>>>>>follow the thread "has your clutch cable broken"
>>>>>>
>>>>>>Please understand I am not trying to sabotage your business. I
>>>>>>have purchased several things from your company and always felt
>>>>>>I received a quality product for my dollars spent.
>>>>>>I am only concerned about a possible problem with one item.
>>>>>>Hey s**t happens, I am in the beverage equipment business and
>>>>>>purchase and resale only the top of the line products. No
>>>>>>matter the reputation of a companies products sometimes things
>>>>>>will fail.
>>>>>>It's the nature of doing business.
>>>>>>
>>>>>>Thank you,
>>>>>>Mike Mcginnis
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>From: "RaceDweeb" <racedweeb@bellacorse.com>
>>>>>>>To: "Mike McGinnis" <mikemm44@hotmail.com>
>>>>>>>Subject: Re: BellaCorse Technical Question:
>>>>>>>Date: Fri, 28 Apr 2006 22:59:10 -0400
>>>>>>>
>>>>>>>As long as you keep it properly adjusted, I wouldn't worry
>>>>>>>about it. Again, no one has ever returned a cable to me for
>>>>>>>repair. And 99% of what you read on the internet is BS.
>>>>>>>----- Original Message ----- From: "Mike McGinnis"
>>>>>>><mikemm44@hotmail.com>
>>>>>>>To: <racedweeb@bellacorse.com>
>>>>>>>Sent: Friday, April 28, 2006 10:50 PM
>>>>>>>Subject: Re: BellaCorse Technical Question:
>>>>>>>
>>>>>>>
>>>>>>>>Michael, Thanks for your quick response. I need to clarify,
>>>>>>>>my cable has not broken but I'm a bit concerned about the
>>>>>>>>possibility.
>>>>>>>>I posted your email response on the
>>>>>>>>www.bonnevilleamerica.com.
>>>>>>>>Thanks again,
>>>>>>>>Mike McGinnis
>>>>>>>>
>>>>>>>>
>>>>>>>>>From: "RaceDweeb" <racedweeb@bellacorse.com>
>>>>>>>>>To: "Mike McGinnis" <mikemm44@hotmail.com>
>>>>>>>>>Subject: Re: BellaCorse Technical Question:
>>>>>>>>>Date: Fri, 28 Apr 2006 19:30:25 -0400
>>>>>>>>>
>>>>>>>>>Mike,
>>>>>>>>>
>>>>>>>>>You are only the second customer to contact me about a
>>>>>>>>>broken clutch cable. The first guy never sent his cable back
>>>>>>>>>to me for repairs. I've read some posts on the internet from
>>>>>>>>>others who claim their cables broke, yet they never have
>>>>>>>>>contacted me direct about it. I've sold dozens of these
>>>>>>>>>cable sets so far without any failures whatsoever. I don't
>>>>>>>>>think there is a chronic problem, only random failures no
>>>>>>>>>worse than with any other custom part.
>>>>>>>>>
>>>>>>>>>If you wish to send your clutch cable back to me, I will pay
>>>>>>>>>to have it repaired at no charge to you. Please send it to
>>>>>>>>>the address below:
>>>>>>>>>
>>>>>>>>>Michael Selman
>>>>>>>>>SEL-MOTION
>>>>>>>>>PO Box 760403
>>>>>>>>>Lathrup Village, MI 48076
>>>>>>>>>(248) 569-2850 Tel
>>>>>>>>>(413) 691-0889 Fax
>>>>>>>>>www.bellacorse.com
>>>>>>>>>----- Original Message ----- From: "Mike McGinnis"
>>>>>>>>><mikemm44@hotmail.com>
>>>>>>>>>To: <racedweeb@bellacorse.com>
>>>>>>>>>Sent: Friday, April 28, 2006 4:32 PM
>>>>>>>>>Subject: BellaCorse Technical Question:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>>gentlemen, last fall (november) I purchased from your
>>>>>>>>>>company a set of braided cables for my 03 Tri America. I am
>>>>>>>>>>aware of at lest 4 riders who also purchased these and have
>>>>>>>>>>had the clutch cable break.
>>>>>>>>>>I have the barnett Clutch, purchased from your company and
>>>>>>>>>>I am concerned I am going to be stranded along the highway
>>>>>>>>>>with a broken clutch cable.
>>>>>>>>>>I'm sure you are aware of this issue and was wondering what
>>>>>>>>>>has been done to address the problem.
>>>>>>>>>>If indeed you perceive this to be a problem?
>>>>>>>>>>Has there been a upgrade? Can I return my cable to have it
>>>>>>>>>>replaced?
>>>>>>>>>>
>>>>>>>>>>Thank you,
>>>>>>>>>>Mike McGinnis
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>
http://i83.photobucket.com/albums/j305/Mikemm44/DCP_1079.jpgMichael, Copy and paste the above file to see the picture. I will be sending it back to you for replacement/repair. That way it will show you stand good on your word. Also if this continues to rear it's ugly head for any of your other customers you can say a few have contacted me and three have returned them for repairs.
Could you supply me with an actual street address for delivery purpose as I will be shipping the item via UPS and they cannot deliver to a PO Box.
Mike McGinnis
>From: "RaceDweeb" <racedweeb@bellacorse.com>
>To: "Mike McGinnis" <mikemm44@hotmail.com>
>Subject: Re: BellaCorse Technical Question/Cable failure
>Date: Tue, 4 Jul 2006 17:49:58 -0400
>
>Mike,
>
>If you send the cable back to me, I'll pay to have it repaired. If
>you have no intention of reusing the cable, then please spare me the
>expense. There wasn't any photos attached, although I really don't
>need to see one. Broken is broken.
>
>SEL-MOTION
>PO Box 760403
>Lathrup Village, MI 48076
>(248) 569-2850 Tel
>(413) 691-0889 Fax
>www.bellacorse.com
>----- Original Message ----- From: "Mike McGinnis"
><mikemm44@hotmail.com>
>To: <racedweeb@bellacorse.com>
>Sent: Tuesday, July 04, 2006 5:36 PM
>Subject: Re: BellaCorse Technical Question/Cable failure
>
>
>>Michael, That is understood. Not positive if the two slots were in
>>line but. I don't remember noticing this upon removal. I always
>>have about 1/8 inch free play. As to the strength I suggest you
>>compare the two. I believe you will see very easily for yourself
>>the stock is thicker and therefore I would have to assume it to be
>>be stronger.
>>
>>What is your suggestion for my cable? I assume you looked at the
>>picture?
>>Mike McGinnis
>>
>>
>>>From: "RaceDweeb" <racedweeb@bellacorse.com>
>>>To: "Mike McGinnis" <mikemm44@hotmail.com>
>>>Subject: Re: BellaCorse Technical Question/Cable failure
>>>Date: Tue, 4 Jul 2006 09:39:18 -0400
>>>
>>>Mike,
>>>
>>>The manufacturer insists that their wire is significantly stronger
>>>than stock. They suspect that the two cables that they repaired
>>>for me so far were prematurely worn-out because of mis-aligned
>>>cable adjusters.
>>>
>>>I'm not suggesting that this is the fault in your case, but if the
>>>slot in the threaded adjuster is lined-up with the slot in the jam
>>>nut, then the cable can chaff. There also should be about 1/8" of
>>>free play in the lever.
>>>
>>>Michael Selman
>>>SEL-MOTION
>>>248.569.2850
>>>----- Original Message ----- From: "Mike McGinnis"
>>><mikemm44@hotmail.com>
>>>To: <racedweeb@bellacorse.com>
>>>Sent: Monday, July 03, 2006 8:03 PM
>>>Subject: Re: BellaCorse Technical Question/Cable failure
>>>
>>>
>>>>http://i83.photobucket.com/albums/j305/Mikemm44/DCP_1079.jpg
>>>>Mr Selman, You may recall my inquiry about the SS Braided clutch
>>>>cable. I reread your email about the 99% factor. Looks like I'm
>>>>in the other %. Saturday 7/1/06 the cable failed on my bike. The
>>>>picture shows the stock cable with about 14000 miles and the SS
>>>>cable I purchased last December with about 4000 mile. I was 75
>>>>miles from nowhere and was very,very lucky to limp home.
>>>>I sir believe there is a problem with the cable. As you can see
>>>>in the pic the stock cable is fatter and heavier.
>>>>I'm sure you will make good on the cable but I doubt I can ever
>>>>trust these cables again.
>>>>Mike McGinnis
>>>>
>>>>
>>>>>From: "RaceDweeb" <racedweeb@bellacorse.com>
>>>>>To: "Mike McGinnis" <mikemm44@hotmail.com>
>>>>>Subject: Re: BellaCorse Technical Question:
>>>>>Date: Sat, 29 Apr 2006 08:46:12 -0400
>>>>>
>>>>>Mike,
>>>>>
>>>>>I've posted on BA.com on the thread stating that if anyone has a
>>>>>problem, they should contact me. You and only one other guy
>>>>>has. So when you meet-up with the other guys with broken
>>>>>cables, please tell them that I'll cheerfully pay to have their
>>>>>cables repaired.
>>>>>
>>>>>Mike
>>>>>----- Original Message ----- From: "Mike McGinnis"
>>>>><mikemm44@hotmail.com>
>>>>>To: <racedweeb@bellacorse.com>
>>>>>Sent: Saturday, April 29, 2006 8:40 AM
>>>>>Subject: Re: BellaCorse Technical Question:
>>>>>
>>>>>
>>>>>>Mike, I believe in the 99 % factor, but the four individuals I
>>>>>>referred to are fellow members that I have ridden with. I see
>>>>>>no reason they would fabricate these stories.
>>>>>>If you get the opportunity go to bonnevilleamerica.com and
>>>>>>follow the thread "has your clutch cable broken"
>>>>>>
>>>>>>Please understand I am not trying to sabotage your business. I
>>>>>>have purchased several things from your company and always felt
>>>>>>I received a quality product for my dollars spent.
>>>>>>I am only concerned about a possible problem with one item.
>>>>>>Hey s**t happens, I am in the beverage equipment business and
>>>>>>purchase and resale only the top of the line products. No
>>>>>>matter the reputation of a companies products sometimes things
>>>>>>will fail.
>>>>>>It's the nature of doing business.
>>>>>>
>>>>>>Thank you,
>>>>>>Mike Mcginnis
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>From: "RaceDweeb" <racedweeb@bellacorse.com>
>>>>>>>To: "Mike McGinnis" <mikemm44@hotmail.com>
>>>>>>>Subject: Re: BellaCorse Technical Question:
>>>>>>>Date: Fri, 28 Apr 2006 22:59:10 -0400
>>>>>>>
>>>>>>>As long as you keep it properly adjusted, I wouldn't worry
>>>>>>>about it. Again, no one has ever returned a cable to me for
>>>>>>>repair. And 99% of what you read on the internet is BS.
>>>>>>>----- Original Message ----- From: "Mike McGinnis"
>>>>>>><mikemm44@hotmail.com>
>>>>>>>To: <racedweeb@bellacorse.com>
>>>>>>>Sent: Friday, April 28, 2006 10:50 PM
>>>>>>>Subject: Re: BellaCorse Technical Question:
>>>>>>>
>>>>>>>
>>>>>>>>Michael, Thanks for your quick response. I need to clarify,
>>>>>>>>my cable has not broken but I'm a bit concerned about the
>>>>>>>>possibility.
>>>>>>>>I posted your email response on the
>>>>>>>>www.bonnevilleamerica.com.
>>>>>>>>Thanks again,
>>>>>>>>Mike McGinnis
>>>>>>>>
>>>>>>>>
>>>>>>>>>From: "RaceDweeb" <racedweeb@bellacorse.com>
>>>>>>>>>To: "Mike McGinnis" <mikemm44@hotmail.com>
>>>>>>>>>Subject: Re: BellaCorse Technical Question:
>>>>>>>>>Date: Fri, 28 Apr 2006 19:30:25 -0400
>>>>>>>>>
>>>>>>>>>Mike,
>>>>>>>>>
>>>>>>>>>You are only the second customer to contact me about a
>>>>>>>>>broken clutch cable. The first guy never sent his cable back
>>>>>>>>>to me for repairs. I've read some posts on the internet from
>>>>>>>>>others who claim their cables broke, yet they never have
>>>>>>>>>contacted me direct about it. I've sold dozens of these
>>>>>>>>>cable sets so far without any failures whatsoever. I don't
>>>>>>>>>think there is a chronic problem, only random failures no
>>>>>>>>>worse than with any other custom part.
>>>>>>>>>
>>>>>>>>>If you wish to send your clutch cable back to me, I will pay
>>>>>>>>>to have it repaired at no charge to you. Please send it to
>>>>>>>>>the address below:
>>>>>>>>>
>>>>>>>>>Michael Selman
>>>>>>>>>SEL-MOTION
>>>>>>>>>PO Box 760403
>>>>>>>>>Lathrup Village, MI 48076
>>>>>>>>>(248) 569-2850 Tel
>>>>>>>>>(413) 691-0889 Fax
>>>>>>>>>www.bellacorse.com
>>>>>>>>>----- Original Message ----- From: "Mike McGinnis"
>>>>>>>>><mikemm44@hotmail.com>
>>>>>>>>>To: <racedweeb@bellacorse.com>
>>>>>>>>>Sent: Friday, April 28, 2006 4:32 PM
>>>>>>>>>Subject: BellaCorse Technical Question:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>>gentlemen, last fall (november) I purchased from your
>>>>>>>>>>company a set of braided cables for my 03 Tri America. I am
>>>>>>>>>>aware of at lest 4 riders who also purchased these and have
>>>>>>>>>>had the clutch cable break.
>>>>>>>>>>I have the barnett Clutch, purchased from your company and
>>>>>>>>>>I am concerned I am going to be stranded along the highway
>>>>>>>>>>with a broken clutch cable.
>>>>>>>>>>I'm sure you are aware of this issue and was wondering what
>>>>>>>>>>has been done to address the problem.
>>>>>>>>>>If indeed you perceive this to be a problem?
>>>>>>>>>>Has there been a upgrade? Can I return my cable to have it
>>>>>>>>>>replaced?
>>>>>>>>>>
>>>>>>>>>>Thank you,
>>>>>>>>>>Mike McGinnis
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>