Bonneville America Forums Forums General Motorcycle Forums Vendors Only Notice to ALL my Battery bracket customers!

To anyone that may not know. I build battery tray brackets for guys on this site. See this link for more info...
http://www.bonnevilleamerica.com/forums/...part=1&vc=1

NOTICE TO ALL OF MY FUTURE CUSTOMERS!
If you notice any major defects in the stock bracket that youre returning to me for your deposit refund, MESSAGE ME FIRST BEFORE SENDING IT! Don't send me a beat up, bent, rusted, and cracked stock bracket without telling me. YOU WILL LOSE YOUR $50 DEPOSIT. I'll be spending your deposit on another bracket to sell to the next customer.

Heres a picture of what zaptweety sent back to me as an example of what NOT to send me...




GUYS, Ive sold something like 30-40 brackets on here for the past few years. Never had a problem. NOT ONE! Until now Ive never actually had to keep someone's deposit either. If you have a problem and might not make the 30 day deadline. MESSAGE ME FIRST! We'll work it out.

Zaptweety was afraid to meet the 30 day deadline so he bought a bracket from pinwall to send me. Pinwall sells parts from wrecked bikes and they sometimes have defects that might not be clear in the picture. (ask me how I know) He got the bracket from pinwall, seen it had damage didn't understand that part was to be reused, and sent it anyway without contacting me first.

Imagine my surprise when I'm ready to make the bracket for the next customer, open zaptweety's box, and see this mess. I was pissd! I'm always pretty good with 1 week turn around give or take a day or two. So I had to ask my new customer, who already paid, for a few weeks so I could buy another bracket from ebay with zaptweety's deposit.

Wow.

Cores and charges are for building the next one. Not junk that cant be used. Thats why they are so affordable.

More importantly the core charge keeps people on their toes about how long they can get their bracket back to me. In the beginning I didn't have a core deposit and some customers were taking a little longer than I originally planned.

I used to have a backup bracket just in case an order came in while I was waiting for the other to come back. But I eventually sold it outright, then things slowed down and Ive been doing alright with waiting until now. So after this I just bought another one as a backup just in case.

I think it's great that you called him out by username, him sending you that piece is unacceptable

You've been on here enough that I figured that something was amiss about his complaint. Thanks for the clarification.