I had some trouble with Garmin honouring a free upgrade on a outdated unit which they promised to do as soon as it became available. They then denied any knowledge and wanted to charge me for the upgrade when I had already paid the inflated price which was meant to include it. They were very unhelpful and lost my business forever.
I now own a Garmin which cost me $899 and has always had outdated maps but they will never get another cent from me.
