 Worst Bike Experience Yet
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Joined: Jun 2008
Posts: 7
Complete Newb
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OP
Complete Newb
Joined: Jun 2008
Posts: 7 |
I bought a 2006 America new from Lexington, KY Motorsports and all I've had is lousy service and nobody knows anything about Triumph around there. They claim to have a Triumph mechanic but he doesn't talk to customers direct. The service people know nothing about Triumph so I've had a real headache.
The parts people pull their hair out trying to get parts and complain about parts book errors. I could get no mantenance manual and all I could do is what I know to do for maintenance from other bikes I've owned.
I just did the 12K service on the America and found one cylinder is 20 lbs lower in CCP and that explains the rough running and idle.
I brought this to Triumphs attention and they blamed everything on me because I wasn't letting them do all the service work and they would have known to adjust the valves.
Now,I couldn't get anyone to tell me the setting for the valves and today I was told there is a maintenance manual for the 1st time. That's just great.
Here I am with a , probably, burned valve and the bottom line is that I'll never own another Triumph and I'll spread the word about their lousy customer service and support.
Bike is for sale and I'll lose my butt on it.
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Re: Worst Bike Experience Yet
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Joined: Feb 2005
Posts: 20,096 Likes: 2
Fe Butt
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Fe Butt
Joined: Feb 2005
Posts: 20,096 Likes: 2 |
Sorry to hear of your negative experiences here Carl, however offhand I'd say maybe the TOTAL blame shouldn't go to this dealer's poor communcation skills.
You see, there were a number of other maintenence reference sources available to you out there, such as this website, which unfortunately you have appeared to discover a little late and evidently after you had decided to start maintaining your own machine, and so I'd say that you might have been at least a little culpable in this whole thing. However, with that being said, this dealer sounds to me to be badly in need of some Triumph HDQ oversight.
Yep! Just like a good Single Malt Scotch, you might call me "an acquired taste" TOO.(among the many OTHER things you may care to call me, of course)
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Re: Worst Bike Experience Yet
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Joined: Sep 2007
Posts: 1,668
Learned Hand
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Learned Hand
Joined: Sep 2007
Posts: 1,668 |
Put it in the classifieds here. Someone will buy it, especially if you're willing to take a beating on it.  Have you thought about finding somewhere besides the dealer for service? Information is readily available on this site  , If you're so inclined to do your own work. I must admit,I don't want my local dealer to touch my bike!
Howbeit when He, the Spirit of truth, is come; He will guide you in all truth:
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Re: Worst Bike Experience Yet
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Joined: Jun 2008
Posts: 34
Greenhorn
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Greenhorn
Joined: Jun 2008
Posts: 34 |
Probably a Harley dealer posting incognito. 
Cheers, Sid
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Re: Worst Bike Experience Yet
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Joined: May 2007
Posts: 6,432 Likes: 1
Worn Saddle
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Worn Saddle
Joined: May 2007
Posts: 6,432 Likes: 1 |
Quote:
Bike is for sale and I'll lose my butt on it.
Sorry to hear your experience hasn't been great. Whatcha askin for the bike?
A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort. Herm Albright (1876 - 1944)
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 11,126 Likes: 13
Should be Riding
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Should be Riding
Joined: Jan 2005
Posts: 11,126 Likes: 13 |
come on Dwight, we all know that 95% of the dealers lack basic trumpet skills and concern for customers, i.e., 95% of triumph dealers stink. Cycle Riders in Orlando once told me, "Man, you triumph guys really like to work on your motorsickle" That was while I was asking why he used high temp silicon on the intake manifolds. Moron. And that was also the last time Vera had a dealer touch her.
Most of the 270's never require a valve adjustment for way past the recommended interval. Exceptions sure, but generally speaking the vast majority of parallel twins need no valve adjustments for the first 30K. And when a dealer does adjust them the poor sickles get all messed up. The first valve adjustment performed by Cycle Riders was that way. Vera had 5 of 8 valves out of whack after I they hosed me. Before that, House of Power in Palm Bay did my first service on Vera, after which I had to drain 2 cups of oil out of her. With the dealer saying after I called them, "You should have brought it back to us" Why Asked I? "We wanted to know where the oil came from" omg
I digress.
I love my trumpets and I hope Carl gets it sorted out.
Blowing gravel off rural roads
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Re: Worst Bike Experience Yet
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Joined: Jul 2007
Posts: 6,060 Likes: 6
Worn Saddle
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Worn Saddle
Joined: Jul 2007
Posts: 6,060 Likes: 6 |
I feel for ya Dwight, but really, if you read this site much ,you should come to the conclusion that the majority of us have had excellent luck with the Triumphs, although there are a few stinky dealers. It's probably too late to change your mind about it, unfortunately. 
Fidelis et Fortis
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 184
Adjunct
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Adjunct
Joined: Jan 2005
Posts: 184 |
You should have received an owners manual with the bike, may be under the seat as it was on the Speedmaster, this would have covered some of your maintenace issues. If you did not it is available on line. http://www.triumph.co.uk/media/900_Cruisers_OHB_UK.pdf
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Re: Worst Bike Experience Yet
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Joined: Feb 2005
Posts: 20,096 Likes: 2
Fe Butt
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Fe Butt
Joined: Feb 2005
Posts: 20,096 Likes: 2 |
Quote:
Probably a Harley dealer posting incognito.
No actually Sid, I've just googled that dealership and it's exactly what I thought it would turn out to be....one of the motorcycle "superstores", that carry Honda, Yamaha, Ducati AND Triumph!(that is if I've found the shop that Carl is talking about here)
And sometimes THERE IN lies the problem. As an example, when I purchased my new at the time 1995 Triumph Sprint from what was then named L.A. Triumph(near LAX Airport), they ONLY sold Triumphs and the whole staff there seemed "very interested" in their product's sales and service at the time. However, eventually they started also selling and servicing Hondas, Kawasakis, Ducatis and Victorys and became known as "L.A. Motorsports", and it seemed Triumph became an "afterthought" to them.
And so, I'll betcha anything that Carl here has run into a very similar situation there in Kentucky that I found here in L.A., but the advantage I have here in Los Angeles over Carl in KY is that I have two other dealerships which are still reasonably close to me that I can patronize instead and which still concentrate on Triumphs.
Yep! Just like a good Single Malt Scotch, you might call me "an acquired taste" TOO.(among the many OTHER things you may care to call me, of course)
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 4,541
Loquacious
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Loquacious
Joined: Jan 2005
Posts: 4,541 |
Quote:
I've just googled that dealership and it's exactly what I thought it would turn out to be....one of the motorcycle "superstores", that carry Honda, Yamaha, Ducati AND Triumph!
And that there is where the problem lies. Nothing wrong with Carls bike. Or nothing that a half decent mechanic couldn't fix pretty easily.
These motorcycle supercenters are great if you want to look at lots of different bikes under one roof and maybe save a buck or two. But dont ever expect them to do a good job after the deal is struck. For these places its all about getting merchandise out of the door. Give me a local one or two brand dealership any day. I prefer to spend a little extra and have good service than save a buck and regret it later.
I wouldn't give up on the Triumph just yet Carl. Let some of the more knowlegeable people on here steer you in the right direction, get the bike sorted and then re-avaluate the your Triumph. Once you get that bike running like she should then you will see what a great machine you have.
Arsenalfan. AKA Mark Able
Seller of fine automobiles.
Jaguar, Land Rover, Porsche of Chattanooga
423-424-4000
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Re: Worst Bike Experience Yet
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Joined: Jun 2008
Posts: 7
Complete Newb
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OP
Complete Newb
Joined: Jun 2008
Posts: 7 |
Ok, Show me ONE place on the internet that gives me the valve clearance settings for the 2006 America.
I found this site by chance.
Show me another one.
I have $10,800.00 in the bike. It has all that expensive Triumph accessory merchandise amd Septre pipes, foot rests, and just too much to list. Figure by looking at the price.
I paid $7,995.00 and tax for the bike and then started adding all the chrome and goodies with fly shield as well.
The CCP difference is somewhat noticeable to a knowledgeable person. However, most people wouldn't notice.
If I took it to Triumph they'd make it worse and some guy at Triumph in the UK told me to take it to the dealer and tell them what I found and the dealer would make a warranty claim. I'm not buying it. I've been around long enough to know that if he calls the dealer and explains the situation to them and gets in the loop it would be different....maybe.
There are only a couple of things that will cause low CCP on one side. None are easy to fix and expensive.
I don't wanna do it myself because I do have two Harleys that require my TOTAL attention. I have manuals on them.
So, I'm dumping the bike and it really was an experience to say the least. I don't see how Triumph can stay in business with dealers like what I have here.
Some guy named Carleo got wind of my issue and has nothing to say about it. All they want is money and numbers.
Triumph failed years ago and they are destined to fail again. People who work on every foreign bike under the sun can't give good service to all of them if any.
If I would have had that service manual like I have on my Harleys it probably wouldn't have happened.
The thing that really pisses me off the most is the Service Manager at Triumph didn't even know when to check the valves and I asked him to ask the Triumph mechanic and he said the guy was too busy. Called and same thing. No mention of a maintenance manual.
The other guy involved is named Runion and that guy named Carleo must be a wheel too. Don't believe a word they say or write. It's all my fault because I didn't have them doing all the service at some crazy hourly rate. How about getting dealers that have maintenance manuals or at least know what is available.
I should actually write to the Kentucky State Attorney Generals Consumer Office but they are just lip service in Kentucky. They have no power to enforce what I have here.
Finally, about Harley.
Harley isn't the best bike on the road but it's the best bike to own!
Harley Dealers have an attitude that we've grown to accept over the years. We know there is gonna be trouble but we can get parts and manuals to do it all ourselves.
Even Harley doesn't make their customers come back to them for all services.
I put it in the paper a few minutes ago while it still runs good and asking $8,800.00 and will take ????
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Re: Worst Bike Experience Yet
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Joined: Apr 2008
Posts: 78
Member
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Member
Joined: Apr 2008
Posts: 78 |
Triumph Service Manual #T3859909 for $77.13, was very hard to find...all I had to do was ask! Sound to me you drank too much of the HD KoolAid.
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 4,541
Loquacious
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Loquacious
Joined: Jan 2005
Posts: 4,541 |
Quote:
Harley isn't the best bike on the road but it's the best bike to own!
Now THATS funny.
Arsenalfan. AKA Mark Able
Seller of fine automobiles.
Jaguar, Land Rover, Porsche of Chattanooga
423-424-4000
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Re: Worst Bike Experience Yet
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Joined: Jun 2008
Posts: 7
Complete Newb
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OP
Complete Newb
Joined: Jun 2008
Posts: 7 |
I asked too and got the don't know reply and all no nothings and I'll check and nothing ever happened. Try calling Lexington Motorsports on your toll free cell and ask for service and ask a Triumph question. Wanna laugh? Ask for the Triumph Mechanic. Lexington Motorsports, LLC 2049 Bryant Road Lexington KY 40509 Phone: (859) 253-0322 Fax: (859) 255-8655 http://www.lexmotorsports.com/
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Re: Worst Bike Experience Yet
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Joined: Sep 2007
Posts: 1,668
Learned Hand
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Learned Hand
Joined: Sep 2007
Posts: 1,668 |
Quote:
I put it in the paper a few minutes ago while it still runs good and asking $8,800.00 and will take ????
OOOH! Now you're really gonna get yer feelings hurt! 
Howbeit when He, the Spirit of truth, is come; He will guide you in all truth:
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Re: Worst Bike Experience Yet
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Joined: Mar 2005
Posts: 185
Adjunct
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Adjunct
Joined: Mar 2005
Posts: 185 |
I really don't mean to bash but you have to take a little responsibility, especially given that you do all of the work on your other bikes yourself.
I just typed "2006 triumph america service manual" into google and was two clicks from buying the Haynes manual for $35.
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Re: Worst Bike Experience Yet
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Joined: Sep 2007
Posts: 1,668
Learned Hand
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Learned Hand
Joined: Sep 2007
Posts: 1,668 |
Quote:
Ok, Show me ONE place on the internet that gives me the valve clearance settings for the 2006 America.
I found this site by chance.
Show me another one.
Try this... http://www.triumphrat.net/twins-technical-talk/67052-valve-adjust-info-and-specs.html 
Howbeit when He, the Spirit of truth, is come; He will guide you in all truth:
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Re: Worst Bike Experience Yet
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Joined: Jun 2008
Posts: 7
Complete Newb
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OP
Complete Newb
Joined: Jun 2008
Posts: 7 |
The Triumph Manual is what I want. I know about the Haynes.
The Triumph is the FULL service down to head bearings and clutch disks specs.
The Triumph manual , I know as of hours, is $116.74 and I would have paid it gladly. Too late now anyway.
Triumph support now is just like it was back in the 60's.
You figured it out by talking to other people who experimented.
As for repairing a CCP problem, most mechanics don't have a clue what that means yet alone know how to check valve guides and set valve stem heights and spring pressures on the going back side. Most can't put a valve keeper in or a seal.
A CCP problem that varies more than 5% cylinder to cylinder and 10% at the VERY most is a HUGE job. Especially when the whole head and mabe the jugs have to come off. Cylinder in this case. In my case it appears to be a burned exhaust valve. That's not what I call a fun job or one I wanna give to a dealership that can't receive the parts they ordered.
As for asking price on the bike, I can ask anything I want. It's what I will take that makes the difference.
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Re: Worst Bike Experience Yet
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Joined: Jul 2007
Posts: 319
Adjunct
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Adjunct
Joined: Jul 2007
Posts: 319 |
Quit your Bi**hin about a great machine! You have a lousy dealership to work w/, so what , plenty of other people do as well. You obviously are smart enough to read a manual for your other rides, and to wrench on them as well. So why wouldn't you make the effort to do the same on this one? All you needed to do was have a little initiative and GET YOUR OWN MANUAL. Most everyone else has.
'07 America
www.patriotguard.org
"If you're not living on the edge...........You're taking up too much space!
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Re: Worst Bike Experience Yet
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Joined: Jun 2008
Posts: 7
Complete Newb
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OP
Complete Newb
Joined: Jun 2008
Posts: 7 |
For Bonneville and Scrambler.
Sorry, I have an America and do FULL service. Engine may be the same but the Triumph manual for the America is the only one to own.
The other link the guy says he isn't sure if the valve specs are correct or not. More guess work.
I don't roll that way. I ride on the road and not sit on the side of it.
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Re: Worst Bike Experience Yet
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Joined: Sep 2007
Posts: 1,668
Learned Hand
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Learned Hand
Joined: Sep 2007
Posts: 1,668 |
Quote:
The Triumph Manual is what I want. I know about the Haynes.
The Triumph is the FULL service down to head bearings and clutch disks specs.
The Triumph manual , I know as of hours, is $116.74 and I would have paid it gladly. Too late now anyway.
Triumph support now is just like it was back in the 60's.
You figured it out by talking to other people who experimented.
As for repairing a CCP problem, most mechanics don't have a clue what that means yet alone know how to check valve guides and set valve stem heights and spring pressures on the going back side. Most can't put a valve keeper in or a seal.
A CCP problem that varies more than 5% cylinder to cylinder and 10% at the VERY most is a HUGE job. Especially when the whole head and mabe the jugs have to come off. Cylinder in this case. In my case it appears to be a burned exhaust valve. That's not what I call a fun job or one I wanna give to a dealership that can't receive the parts they ordered.
As for asking price on the bike, I can ask anything I want. It's what I will take that makes the difference.
All good and fine. But you will NEVER need that much info unless you are gonna build a motor out of a piece of billet. Anything you will ACTUALLY need can be had just by asking on this site. The people here are more than willing to help, literally and figuratively, and are knowledgeable. This is THE most useful site/resource on the web for these bikes, bar none! 
Howbeit when He, the Spirit of truth, is come; He will guide you in all truth:
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Re: Worst Bike Experience Yet
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Joined: Sep 2007
Posts: 1,668
Learned Hand
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Learned Hand
Joined: Sep 2007
Posts: 1,668 |
Quote:
The other link the guy says he isn't sure if the valve specs are correct or not. More guess work.
I don't roll that way. I ride on the road and not sit on the side of it.
 
BTW Those specs are correct. Again, just ask.
Howbeit when He, the Spirit of truth, is come; He will guide you in all truth:
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Re: Worst Bike Experience Yet
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Joined: Nov 2005
Posts: 235
Adjunct
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Adjunct
Joined: Nov 2005
Posts: 235 |
Quote:
A CCP problem that varies more than 5% cylinder to cylinder and 10% at the VERY most is a HUGE job. Especially when the whole head and mabe the jugs have to come off. Cylinder in this case. In my case it appears to be a burned exhaust valve. That's not what I call a fun job
For the average 'home mechanic' nothing on these bikes is a 'huge' job. If I couldn't strip off the head, lap or replace a valve, reassemble and be up and running inside a day I'd sell my tools and give up biking !!!!
Sorry to hear of your bad experience with the dealer...but you can't blame the bike for his failings.
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 7,643
Monkey Butt
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Monkey Butt
Joined: Jan 2005
Posts: 7,643 |
Carl did you like the bike when it was running well, if so get a manual off one of the guys closest to you, rip the head off buy some valves and fit them. Do all the service work yourself, plenty of info on here should you need it. Then enjoy what you had in the first place a good comfortable ride.
Ray(UK)
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 8,639 Likes: 3
Old Hand
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Old Hand
Joined: Jan 2005
Posts: 8,639 Likes: 3 |
Here is a manual for very little money. http://newspeedmaster.com/html/haynes_manual.htmlAny dealer can get you a factory manual in a week or less. I dealt with a really poorly run HD dealership once, but you don't see me throwing away my Night Train.
Let's hope there's intelligent life somewhere in space 'cause it's buggar all down here. -- Monte Python
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Re: Worst Bike Experience Yet
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Joined: Jun 2008
Posts: 7
Complete Newb
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OP
Complete Newb
Joined: Jun 2008
Posts: 7 |
I don't wanna argue but you just don't replace or lap a burned valve. It requires a new seat, valve and a gob of other things to get to ground zero. A person would NEVER repair one valve without checking all the others and making the needed repairs. The dealer would fix the one valve and leave the rest alone. Their theory is that only that valve is the problem. This is why I won't use a dealer for anything. Seats have to be pressed into the head which requires special tooling and then the the valve face has to be matched and then centered. All lapping does is show you where your valve seat is sealing on the valve. This is stuff that requires expertise and tooling and a person that knows how the world turns.
You might wanna find a buyer for your tools because it can't be done in a day unless you have all the special tools it takes.
Go to a machine shop and ask to watch what happens when a valve job is done on any engine.
No, I can't really blame the bike but I can make some stink in a public forum where hundreds of people will see my experience.
On a lighter note, the Harley National Drags are this weekend in Bowling Green, KY at Beech Bend.
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Re: Worst Bike Experience Yet
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Joined: Nov 2006
Posts: 1,302
Learned Hand
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Learned Hand
Joined: Nov 2006
Posts: 1,302 |
If the seat is ok why replace it? there is lapping or even grinding if actually necessary. If it is a leaking valve replace the valve, lap and check for seal. No reason to fix more than you have to. Sorry about your experience with the dealer but it sounds like you made up your mind about the poor bike. Hate to see you take a beating on it just because you are po'd at the dealer.
mike
2006 neon blue speedmaster
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 8,639 Likes: 3
Old Hand
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Old Hand
Joined: Jan 2005
Posts: 8,639 Likes: 3 |
Quote:
On a lighter note, the Harley National Drags are this weekend in Bowling Green, KY at Beech Bend.
Interesting that they don't allow any Rocket three's there.
Depending on the configuration, it takes 3 or 5 stones and maybe 30 to 45 minutes to recondition a valve seat. If it were too far gone, your compression pressure would be around 40 PSI or less.
Let's hope there's intelligent life somewhere in space 'cause it's buggar all down here. -- Monte Python
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Re: Worst Bike Experience Yet
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Joined: Nov 2005
Posts: 235
Adjunct
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Adjunct
Joined: Nov 2005
Posts: 235 |
Quote:
I don't wanna argue but you just don't replace or lap a burned valve. It requires a new seat, valve and a gob of other things to get to ground zero. A person would NEVER repair one valve without checking all the others and making the needed repairs. The dealer would fix the one valve and leave the rest alone. Their theory is that only that valve is the problem. This is why I won't use a dealer for anything. Seats have to be pressed into the head which requires special tooling and then the the valve face has to be matched and then centered. All lapping does is show you where your valve seat is sealing on the valve. This is stuff that requires expertise and tooling and a person that knows how the world turns.
You might wanna find a buyer for your tools because it can't be done in a day unless you have all the special tools it takes.
Go to a machine shop and ask to watch what happens when a valve job is done on any engine.
No, I can't really blame the bike but I can make some stink in a public forum where hundreds of people will see my experience.
On a lighter note, the Harley National Drags are this weekend in Bowling Green, KY at Beech Bend.
No need to argue with you pal.....I spent years running a machine shop, have probably rebuilt more engines than you can shake a stick at, never had one comeback on any motor I've built. You can throw all the theory you like at me, it don't hold water !!! Yes, in an ideal world if a head comes off and the customer has the money to spare, all the valves would be replaced.....new seats cut.....replace the guides, seals, ........the full works. But, in the real world, one valve letting by can be sorted in isolation.
Stick with your Harley's if you prefer them......but I've seen my share of 'dealer-serviced' H-D's that looked like the local playgroup had done the servicing.
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 3,611 Likes: 1
Loquacious
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Loquacious
Joined: Jan 2005
Posts: 3,611 Likes: 1 |
This isn't a flame- but I have a pretty good feeling on why you can't get any help from your dealer or Triumph. I am amazed you have gotten as much help as you have here, but nevermind that.
If you have access to the internet, there is no reason you couldn't find any info you were looking for, or find a dealer that would take care of you. Did you really believe there was not a factory service manual available? Do you not have an owner's manual? Why would you start working on the bike without any kind of reference material?
How have you confirmed it is a burned exhaust valve? And what was the cause?
One last bit - if your going to sell the bike - return it to stock as much as possible, sell off the accessories, and then sell it - you'll get the best return that way. Good luck with whatever you do.
Stewart
.......
"It's outside your field of expertise."
"Poppycock normally is."
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Re: Worst Bike Experience Yet
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Joined: Jun 2008
Posts: 7
Complete Newb
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OP
Complete Newb
Joined: Jun 2008
Posts: 7 |
I've only been in a few Harley dealerships nationally that qualified for my recommendation.
One problem is that the whole game is about money and getting as many through as possible. The pay is sickening low and most dealerships keep one good guy around and pay him good to train and answer questions the inexperienced lower paid guys have that are OJT from a house painting job.
We have some retired machinists locally that have machinery setup in their garages and do some engine work that is top quality beyond comparable.
These are the guys making the money on motorcycle engines around here. Heads and boring. There is enough money there to keep a guy busy all day and more.
I have to work on my Harley's almost daily doing one thing or another. However, I bought the Triumph to putt around on while I was working on the other two.
Now with the Triumph going downhill I need to get it gone.
The two Harley dealers we have here can't get any worse. People trailer their bikes out of state for repairs.
I was expecting more from Triumph than this dealership could offer I guess. When you sell everything under the sun in a huge building on the money side of town I guess expenses have to be held to a minimum any way possible. It shows but eventually comes to rest on their doorstep.
I'm done with this thread and done with Triumph.
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Re: Worst Bike Experience Yet
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Joined: May 2006
Posts: 277
Adjunct
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Adjunct
Joined: May 2006
Posts: 277 |
OK, my turn to inject my input. I bought my first Triumph from one of these motorcycle superstores. An 02 Bonnie America. Well, about 2 months after my first service, they stopped selling Triumph. They could no longer get me parts or even do my oil change. So, I found the nearest dealer to me ( 220 miles or so ). Got my buddy and we road up there and I picked up an oil change kit and a manual. Yes, they had one in stock. And if they didnt I would have found a dealer online that I could order one from. See, it seems that someone has their panties in a wad and dont want to take any responsibility for anything. HMMMMM Lets see, if you dont get the results you are looking for in one place, wouldnt you search other avenues out??? Me thinks YES!!!!. So I bought the manual, and kit. Went home and changed my oil. Then when it was due for the valve adjustment, I had the manual and did it myself. Oh, and looked up what filters would fit (online) and picked up some Mobile 1 Bike oil and a filter at the local Honda shop. ( cuz we all know there is nothing special about the Triumph Mobil Oil !!!) All this info was available back in 2002!!!. I have always been the type that if I dont like what I hear at one place, I will find another. Now we have a great Dealer here in Albuquerque. PJ's only sells Triumph and now also sells Ducati. I would trust them to do anything on my bike. ( unlike a lot of dealers out there ) That is why they are rated as one of the tops in the country for both sales and service though. But I still do a lot of the wrenching on my wife's 06 america and my 03 speedmaster anyway. I have fun doing it. And any info that is needed is available any time I need it. If my bike gets screwed up, well then I have to take responsibility, and not try to pass it off as the fault of a dealer that doesnt know ***t. So someone needs to take some responsibility!!!!!
Mark
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Re: Worst Bike Experience Yet
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Joined: Apr 2008
Posts: 819
3/4 Throttle
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3/4 Throttle
Joined: Apr 2008
Posts: 819 |
Quote:
Probably a Harley dealer posting incognito.
 Funny you should say that . . . the Triumph dealership in Lexington is right next to an H-D dealership. I waked into that Triumph dealership and quickly walked back out. It was too much like a motorcycle Walmart to suit my tastes. This weekend, I'm going to check out the dealership in Knoxville, TN.
I would be unstoppable if not for law enforcement and physics.
2002, Cardinal Red & Silver
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Re: Worst Bike Experience Yet
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Joined: Jun 2006
Posts: 1,138
Learned Hand
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Learned Hand
Joined: Jun 2006
Posts: 1,138 |
Well you have not sold it yet.
Maybe we can still turn you around. Everything you need to know about your bike is right here and we have some of the best Triumph mechanics on this site.
Just ask us what you are doing or trying to do and we will guide you through it.
Have you checked out Pats site, Brent and Fast Eddy will not only sell you the parts they make sure you are buying the right thing to begin with.
As far as valves are concerned we have a shim bank on the site and detailed instructions on how to do the job.
So do not give up on the best bike out there. Go outside in the garage and give her a hug and just ask.
John
John 06 America Mulberry\Silver
"Seemed Like A Good Idea At The Time"
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 1,018
Learned Hand
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Learned Hand
Joined: Jan 2005
Posts: 1,018 |
Good luck on selling your ride.. This probably aint the place to try and sell it. We already have one.
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Re: Worst Bike Experience Yet
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Joined: Feb 2005
Posts: 2,839 Likes: 3
Loquacious
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Loquacious
Joined: Feb 2005
Posts: 2,839 Likes: 3 |
me thinks someone here is just F.O.S. we all know that there is no better bike being built right now and all the excuses i see are just that. i have a feeling someone is just trying to stir the pot
ENJOY!!!!! NEWT!!!!!
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 2,152
Oil Expert
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Oil Expert
Joined: Jan 2005
Posts: 2,152 |
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Ok, Show me ONE place on the internet that gives me the valve clearance settings for the 2006 America.
I found this site by chance.
Show me another one.
I have $10,800.00 in the bike. It has all that expensive Triumph accessory merchandise amd Septre pipes, foot rests, and just too much to list. Figure by looking at the price.
I paid $7,995.00 and tax for the bike and then started adding all the chrome and goodies with fly shield as well.
The CCP difference is somewhat noticeable to a knowledgeable person. However, most people wouldn't notice.
If I took it to Triumph they'd make it worse and some guy at Triumph in the UK told me to take it to the dealer and tell them what I found and the dealer would make a warranty claim. I'm not buying it. I've been around long enough to know that if he calls the dealer and explains the situation to them and gets in the loop it would be different....maybe.
There are only a couple of things that will cause low CCP on one side. None are easy to fix and expensive.
I don't wanna do it myself because I do have two Harleys that require my TOTAL attention. I have manuals on them.
So, I'm dumping the bike and it really was an experience to say the least. I don't see how Triumph can stay in business with dealers like what I have here.
Some guy named Carleo got wind of my issue and has nothing to say about it. All they want is money and numbers.
Triumph failed years ago and they are destined to fail again. People who work on every foreign bike under the sun can't give good service to all of them if any.
If I would have had that service manual like I have on my Harleys it probably wouldn't have happened.
The thing that really pisses me off the most is the Service Manager at Triumph didn't even know when to check the valves and I asked him to ask the Triumph mechanic and he said the guy was too busy. Called and same thing. No mention of a maintenance manual.
The other guy involved is named Runion and that guy named Carleo must be a wheel too. Don't believe a word they say or write. It's all my fault because I didn't have them doing all the service at some crazy hourly rate. How about getting dealers that have maintenance manuals or at least know what is available.
I should actually write to the Kentucky State Attorney Generals Consumer Office but they are just lip service in Kentucky. They have no power to enforce what I have here.
Finally, about Harley.
Harley isn't the best bike on the road but it's the best bike to own!
Harley Dealers have an attitude that we've grown to accept over the years. We know there is gonna be trouble but we can get parts and manuals to do it all ourselves.
Even Harley doesn't make their customers come back to them for all services.
I put it in the paper a few minutes ago while it still runs good and asking $8,800.00 and will take ????
this is all a bit of a shame. are you sure there are valve problems? how many miles on the bike.
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Re: Worst Bike Experience Yet
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Joined: Jun 2008
Posts: 34
Greenhorn
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Greenhorn
Joined: Jun 2008
Posts: 34 |
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I don't wanna do it myself because I do have two Harleys that require my TOTAL attention.
Quote:
I ride on the road and not sit on the side of it.
Well, which is it? You can't have it both ways...
Methinks I smell a troll.... 
Cheers, Sid
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Re: Worst Bike Experience Yet
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Joined: Jul 2007
Posts: 6,060 Likes: 6
Worn Saddle
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Worn Saddle
Joined: Jul 2007
Posts: 6,060 Likes: 6 |
Quote:
me thinks someone here is just F.O.S. we all know that there is no better bike being built right now and all the excuses i see are just that. i have a feeling someone is just trying to stir the pot
+1, maybe. Still, and like usual, all you fella's that continued to try and help, even after a guy kept trashin our Triumphs, deserve a pat on the back. It goes to show how good a bunch of reasonable men you all are. I'll bet that if the situation was reversed, and one of us pulled this same story on a Hardly site, He'd get flamed big time.
Fidelis et Fortis
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Re: Worst Bike Experience Yet
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Joined: Jan 2005
Posts: 6,681 Likes: 1
Bar Shake
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Bar Shake
Joined: Jan 2005
Posts: 6,681 Likes: 1 |
Quote:
I'm done with this thread and done with Triumph.
Whatever...don't let the door kick you in the a$# on the way out. Big
"Catching a yellow jacket in your shirt at seventy miles per hour can double your vocabulary" Author unknown
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