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BUBs customer service A+
#255901 04/16/2008 6:49 PM
Joined: Feb 2006
Posts: 3,099
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I just had this exchange w/BuB:


Hello Uncle Charlie

Please forward your shipping information and we will send 10 replacement rivets at no charge.



Thank You

Brad Williams

Tech & Warranty Advisor

BUB Enterprises, Inc

877-282-7473 ext 221



Sorry for the slow response… I have had some email problems


--------------------------------------------------------------------------------

From: CECOE57@aol.com [mailto:CECOE57@aol.com]
Sent: Tuesday, April 08, 2008 6:06 PM
To: bubtech@bub.com
Subject: I've got



Bub slash cuts on my "03 Triumph Bonneville America, which I love.

Had It on the dyno with great results. 65.34rwhp, 49.83lb/ft torque.

Uni filter, and jets. Here's a link to it on the dyno:



http://www.youtube.com/watch?v=6PwyOg-LKjk



I need replacement pop rivets to hold the baffles in,

can you send me some? I'd like 10.



I like these pipes so much, I just scored a spare

set off e-bay.



I'll be happy to pay for the rivets, and shipping,

or tell me the size or specs and I'll get 'em local.



Thanks,

Uncle Charlie Coe



P.S. pics of my ride attached, notice the belt drive

That's how it's done!

Re: BUBs customer service A+
unclecharlie #255902 04/16/2008 8:27 PM
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Posts: 2,297
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I have had nothing but good things to say about my Bubs thus far. There was one shoddy job at the seam between the pipe and the bracket but only noticeable to someone really paying attention. Love the performance, looks, and sound.

Good to see they are doing a great job in customer service.


In Between the Dark and the Light..
Re: BUBs customer service A+
Ryan7771 #255903 04/17/2008 7:22 PM
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Posts: 3,099
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Another guy from BuB e-mailed me that they want to use a pic of my bike on their new website.

Re: BUBs customer service A+
unclecharlie #255904 04/17/2008 9:00 PM
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Customer service at Bub's is great! I lost a baffle on the freeway, loose rivets, and had the replacement baffle in 4 days. I did not use the OEM rivets but replaced them with steel rivets. No more issues.

Re: BUBs customer service A+
unclecharlie #255905 05/08/2008 2:01 PM
Joined: Nov 2007
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I got my first Bubs from RideGear with lots of scratches inside. Sent photos to BUB and got new ones very soon delivered to Finland. I was very surprised, when Brad let me know they don't want the first set to be sent back to U.S. I'm also VERY satisfied with both my GREAT sounding pipes and their customer service. A week ago I took part in a big ride with hundreds of bikes. I must say
my TBA turned some heads! It was nice to notice that Harley riders quite soon gathered around my bike and spent some time just staring at her ;-)

Re: BUBs customer service A+
Finnrider #255906 05/08/2008 9:10 PM
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glad to hear that.
do you have pics?

mike


2006 neon blue speedmaster
Re: BUBs customer service A+
mike57 #255907 05/09/2008 9:58 PM
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I'm going to be getting a set of these and I'm glad to hear they have great customer service.


Guns don't kill people, Chuck Norris kills people My Flickr gallery
Re: BUBs customer service A+
snows #255908 05/10/2008 7:35 AM
Joined: Jul 2007
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i just took off a set of long slash-cut bubs, replaced them with some tors, to reduce highway "noise". after i got them off, i noticed a spot about the size of my hand of "browning", or "goldish" coloring under the chrome. looks like rust to me. these mufflers are 12 months, 2000 miles old, and only wet once. i guess i'll see about their customer service. i had been in contact with a board member from the northeast, if i decided to sell them, i don't beleive i would put them on my bike up there. [salty roads] this kinda irritates me, as they cost 375$, basically junk after a year. i'm gonna contact them, will post results.


some people are like slinkies, they serve no purpose, but, they bring a smile to your face when you push them down the stairs.

Moderated by  bennybmn, chy 

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